Remote Senior Consumer Experience & Insights Lead

A leading health service provider in Ohio seeks a Senior Consumer Experience Professional to enhance member interactions through data analysis and actionable insights. This role drives improvement, requiring five years of experience in consumer service operations, and supports remote work. Ideal candidates will leverage Microsoft Office for reporting and analysis, helping shape organizational strategies and prioritize projects effectively. Competitive salary ranges from $71,100 to $97,800, plus benefits including healthcare and retirement plans. #J-18808-Ljbffr