Account Manager
Spectrum Staffing Services/HRStaffers Inc., East Hanover, New Jersey, us, 07936
This role serves as the primary point of contact for assigned customers, managing day-to-day account activity while ensuring a high level of service and responsiveness. The position partners closely with internal teams to support quoting, order processing, delivery timelines, and ongoing customer needs. This is a customer-facing role with significant travel and strong growth potential.
RESPONSIBILITIES
Act as the main liaison for customer accounts, supporting quotes, purchase orders, order status updates, and contractual coordination.
Drive proactive communication with customers regarding delivery schedules, recovery timelines, and account updates.
Coordinate cross-functionally with sales, engineering, operations, and finance teams to meet customer commitments.
Lead customer meetings, presentations, and proposal-related activities.
Monitor order books, logistics activities, and documentation to ensure accuracy and timeliness.
Travel extensively within an assigned geographic region to maintain strong customer relationships.
QUALIFICATIONS
Previous experience in customer-facing roles involving order processing, contract support, logistics, or account coordination.
Strong proficiency with Microsoft Office and ERP systems; prior ERP exposure required.
Ability to manage multiple priorities while maintaining attention to detail and professionalism.
Familiarity with regulated industries, aerospace products, or technical manufacturing environments is preferred.
Bachelor’s degree in a business or technical discipline preferred.
BENEFITS
Competitive compensation with performance and growth-based advancement opportunities.
Comprehensive medical, dental, and vision coverage.
Paid time off and company-sponsored life insurance.
Retirement savings plan with company contribution.
Exposure to mission-critical products and a clear path for long-term career growth into leadership roles.
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RESPONSIBILITIES
Act as the main liaison for customer accounts, supporting quotes, purchase orders, order status updates, and contractual coordination.
Drive proactive communication with customers regarding delivery schedules, recovery timelines, and account updates.
Coordinate cross-functionally with sales, engineering, operations, and finance teams to meet customer commitments.
Lead customer meetings, presentations, and proposal-related activities.
Monitor order books, logistics activities, and documentation to ensure accuracy and timeliness.
Travel extensively within an assigned geographic region to maintain strong customer relationships.
QUALIFICATIONS
Previous experience in customer-facing roles involving order processing, contract support, logistics, or account coordination.
Strong proficiency with Microsoft Office and ERP systems; prior ERP exposure required.
Ability to manage multiple priorities while maintaining attention to detail and professionalism.
Familiarity with regulated industries, aerospace products, or technical manufacturing environments is preferred.
Bachelor’s degree in a business or technical discipline preferred.
BENEFITS
Competitive compensation with performance and growth-based advancement opportunities.
Comprehensive medical, dental, and vision coverage.
Paid time off and company-sponsored life insurance.
Retirement savings plan with company contribution.
Exposure to mission-critical products and a clear path for long-term career growth into leadership roles.
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