Account Manager (East Hanover)
Spectrum Staffing Services/HRStaffers Inc., East Hanover, New Jersey, United States, 07936
SUMMARY
This role serves as the primary point of contact for assigned customers, managing day-to-day account activity while ensuring a high level of service and responsiveness. The position partners closely with internal teams to support quoting, order processing, delivery timelines, and ongoing customer needs. This is a customer-facing role with significant travel and strong growth potential.
RESPONSIBILITIES • Act as the main liaison for customer accounts, supporting quotes, purchase orders, order status updates, and contractual coordination. • Drive proactive communication with customers regarding delivery schedules, recovery timelines, and account updates. • Coordinate cross-functionally with sales, engineering, operations, and finance teams to meet customer commitments. • Lead customer meetings, presentations, and proposal-related activities. • Monitor order books, logistics activities, and documentation to ensure accuracy and timeliness. • Travel extensively within an assigned geographic region to maintain strong customer relationships.
QUALIFICATIONS • Previous experience in customer-facing roles involving order processing, contract support, logistics, or account coordination. • Strong proficiency with Microsoft Office and ERP systems; prior ERP exposure required. • Ability to manage multiple priorities while maintaining attention to detail and professionalism. • Familiarity with regulated industries, aerospace products, or technical manufacturing environments is preferred. • Bachelor’s degree in a business or technical discipline preferred.
BENEFITS • Competitive compensation with performance and growth-based advancement opportunities. • Comprehensive medical, dental, and vision coverage. • Paid time off and company-sponsored life insurance. • Retirement savings plan with company contribution. • Exposure to mission-critical products and a clear path for long-term career growth into leadership roles.
RESPONSIBILITIES • Act as the main liaison for customer accounts, supporting quotes, purchase orders, order status updates, and contractual coordination. • Drive proactive communication with customers regarding delivery schedules, recovery timelines, and account updates. • Coordinate cross-functionally with sales, engineering, operations, and finance teams to meet customer commitments. • Lead customer meetings, presentations, and proposal-related activities. • Monitor order books, logistics activities, and documentation to ensure accuracy and timeliness. • Travel extensively within an assigned geographic region to maintain strong customer relationships.
QUALIFICATIONS • Previous experience in customer-facing roles involving order processing, contract support, logistics, or account coordination. • Strong proficiency with Microsoft Office and ERP systems; prior ERP exposure required. • Ability to manage multiple priorities while maintaining attention to detail and professionalism. • Familiarity with regulated industries, aerospace products, or technical manufacturing environments is preferred. • Bachelor’s degree in a business or technical discipline preferred.
BENEFITS • Competitive compensation with performance and growth-based advancement opportunities. • Comprehensive medical, dental, and vision coverage. • Paid time off and company-sponsored life insurance. • Retirement savings plan with company contribution. • Exposure to mission-critical products and a clear path for long-term career growth into leadership roles.