Your day on the road
Start your morning with a full truck and a clear plan. From 7:00 am to 3:30 pm, Monday through Friday (with overtime when needed), you’ll visit a set list of customers, confirm they’re fully stocked on coffee, tea, and related items, and make sure their beverage stations look great and meet our standards.
At each stop, you’ll rotate product, tidy equipment, and perform at least one daily CQC (Cup Quality Check) to ensure high-quality beverages. You’ll also manage invoices, inventory, and collections for the route you’re covering, and you’ll keep a close eye on opportunities to grow revenue per stop by filling distribution gaps on core products, executing pricing changes, and running seasonal and limited-time offers.
What you’ll do
Deliver, replenish, and rotate coffee, tea, and allied products at every assigned account.
Clean equipment and verify it’s working properly; complete one CQC daily.
Escalate customer concerns quickly to the Area Sales Manager (ASM) and follow through to ensure satisfaction.
Service all customers on the day’s schedule, on time and to standard.
Handle route paperwork: invoices, inventories, and collections.
Increase Revenue per Stop by closing distribution voids, executing promotions (seasonal and LTO), managing pricing actions, and maintaining brand standards at beverage stations.
Flag inefficiencies, dissatisfaction, or new opportunities to the ASM during route relief.
Support the ASM with inventory cycle counts, warehouse tasks, and customer‑related projects as assigned.
Learn brewing equipment basics and perform minor adjustments or repairs.
Follow the Farmer Brothers customer call process (The Farmer Brothers Way to Sell); make sales calls when time allows.
Pitch in where needed—warehouse operations, A/R collections, and customer service.
Schedule & Driving Requirements
Typical work schedule: Monday–Friday, 7:00 am–3:30 pm; overtime as needed.
Valid Driver’s License required; must be able to complete a successful DOT physical.
Qualifications
High School Diploma or equivalent.
Route delivery experience is a plus.
Customer service background preferred.
Foodservice industry experience desired.
Clean, strong driving record.
Personal and Professional Strengths
Comfort with basic mechanics and company hardware/software.
Skilled at uncovering customer needs and aligning solutions.
Committed to company goals and standards.
Quick to spot issues, problems, and opportunities.
Understands how actions affect others.
Active listener with clear, effective communication to customers and leaders.
Proactively identifies growth opportunities.
Builds rapport and cooperative relationships with customers.
Applies sound business judgment.
Works independently with minimal supervision.
Makes timely, well‑reasoned decisions.
Collaborates effectively with customers and teammates.
Takes initiative.
Compensation and Benefits We practice pay transparency and are committed to fair, competitive pay. The base salary range for this role is defined above and may vary based on experience and qualifications.
To reflect cost‑of‑living differences, we apply location‑based salary adjustments. Team members in higher‑cost markets may receive a geographic premium informed by market data and local economic conditions.
If applicable, your specific pay will be discussed during the hiring process and will reflect your work location.
Beyond base pay, we offer a comprehensive benefits package that may include health insurance, retirement plans, and paid time off.
Our Paid Time Off (PTO) program provides at least the hours and pay needed to satisfy applicable state or local leave requirements where we operate.
Questions about our compensation approach, including location‑based adjustments? Contact Farmer Brothers Human Resources.
EEO Equal Opportunity Employer / Veterans / Disabled
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At each stop, you’ll rotate product, tidy equipment, and perform at least one daily CQC (Cup Quality Check) to ensure high-quality beverages. You’ll also manage invoices, inventory, and collections for the route you’re covering, and you’ll keep a close eye on opportunities to grow revenue per stop by filling distribution gaps on core products, executing pricing changes, and running seasonal and limited-time offers.
What you’ll do
Deliver, replenish, and rotate coffee, tea, and allied products at every assigned account.
Clean equipment and verify it’s working properly; complete one CQC daily.
Escalate customer concerns quickly to the Area Sales Manager (ASM) and follow through to ensure satisfaction.
Service all customers on the day’s schedule, on time and to standard.
Handle route paperwork: invoices, inventories, and collections.
Increase Revenue per Stop by closing distribution voids, executing promotions (seasonal and LTO), managing pricing actions, and maintaining brand standards at beverage stations.
Flag inefficiencies, dissatisfaction, or new opportunities to the ASM during route relief.
Support the ASM with inventory cycle counts, warehouse tasks, and customer‑related projects as assigned.
Learn brewing equipment basics and perform minor adjustments or repairs.
Follow the Farmer Brothers customer call process (The Farmer Brothers Way to Sell); make sales calls when time allows.
Pitch in where needed—warehouse operations, A/R collections, and customer service.
Schedule & Driving Requirements
Typical work schedule: Monday–Friday, 7:00 am–3:30 pm; overtime as needed.
Valid Driver’s License required; must be able to complete a successful DOT physical.
Qualifications
High School Diploma or equivalent.
Route delivery experience is a plus.
Customer service background preferred.
Foodservice industry experience desired.
Clean, strong driving record.
Personal and Professional Strengths
Comfort with basic mechanics and company hardware/software.
Skilled at uncovering customer needs and aligning solutions.
Committed to company goals and standards.
Quick to spot issues, problems, and opportunities.
Understands how actions affect others.
Active listener with clear, effective communication to customers and leaders.
Proactively identifies growth opportunities.
Builds rapport and cooperative relationships with customers.
Applies sound business judgment.
Works independently with minimal supervision.
Makes timely, well‑reasoned decisions.
Collaborates effectively with customers and teammates.
Takes initiative.
Compensation and Benefits We practice pay transparency and are committed to fair, competitive pay. The base salary range for this role is defined above and may vary based on experience and qualifications.
To reflect cost‑of‑living differences, we apply location‑based salary adjustments. Team members in higher‑cost markets may receive a geographic premium informed by market data and local economic conditions.
If applicable, your specific pay will be discussed during the hiring process and will reflect your work location.
Beyond base pay, we offer a comprehensive benefits package that may include health insurance, retirement plans, and paid time off.
Our Paid Time Off (PTO) program provides at least the hours and pay needed to satisfy applicable state or local leave requirements where we operate.
Questions about our compensation approach, including location‑based adjustments? Contact Farmer Brothers Human Resources.
EEO Equal Opportunity Employer / Veterans / Disabled
#J-18808-Ljbffr