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Merchant Services Account Executive

PNC, Cincinnati, Ohio, United States, 45208

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Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and foster an inclusive workplace culture where all employees feel respected, valued, and have the opportunity to contribute to the company’s success.

Job Profile This position is located in the Cincinnati/Lexington market. Regular travel is required throughout the territory. Prospects and partners with Business Bankers and TMO to identify payment solutions opportunities for small businesses greater than 1MM in annual revenue. The role requires both in-person and virtual appointments.

Experience Preferred: Experience in Merchant Services/Payment Processing Sales. PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Markets credit card systems and support services for business customers. Attracts and retains client relationships to meet sales objectives.

Develops and maintains relationships with clients. Identifies client requirements and recommends appropriate services.

Responds to customer inquiries on internal products, services and credit card processing activities for the industry.

Manages, collects and reports on sales statistics.

Interfaces with various sales channels to facilitate the prompt referral of leads beyond the target market.

Expectations

Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information to create customized customer solutions.

Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. The following skills, competencies, work experience, education, and certifications/licensures are required or preferred.

Preferred Skills

Client Relationship Building

Competitive Strategies

Customer Inquiries

Merchant Services

Negotiation

Operations Management

Prospecting

Sales Operations

Sales Sourcing

Teamwork

Competencies

Business Acumen

Client Relationship Management

Customer Experience Management

Decision Making and Critical Thinking

Effective Communications

Prospecting

Selling

Tech Savvy

Work Experience Roles at this level typically require a university/college degree with

Education Associates

Certifications No Required Certification(s)

Licenses No Required License(s)

Pay Transparency Base Salary: $70,000.00 – $70,000.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window Generally, this opening is expected to be posted for two business days from 01/23/2026, although it may be longer with business discretion.

Benefits

Medical/Prescription drug coverage (with a Health Savings Account feature)

Dental and vision options

Employee and spouse/child life insurance

Short and long‑term disability protection

401(k) with PNC match, pension and stock purchase plans

Dependent care reimbursement account; backup child/elder care

Adoption, surrogacy, and doula reimbursement

Educational assistance, including select programs fully paid

Robust wellness program with financial incentives

Maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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