We are Sheetlabels.com, a prime label manufacturing company with two manufacturing sites, a broad asset profile and capabilities to service a variety of industries such as Food & Beverage Labels, Chemical Labels, Nutraceuticals, and Health & Beauty Labels.
About the Role We’re looking for an
Account Manager (DAM)
to own and grow our existing customer accounts. This role is focused on managing long-standing, high-value customer relationships and expanding those relationships over time through thoughtful, consultative engagement.
This is not a reactive or pure relationship‑maintenance role. Successful DAMs at SheetLabels are proactive, commercially minded, and comfortable running their own expansion motions end-to-end. They understand how to uncover new opportunities inside existing accounts and apply proven solutions in ways that create real customer value and long‑term growth.
What You’ll Do
Own a portfolio of
Core customer accounts , maintaining consistent engagement and strategic oversight
In addition to Core accounts, you will be tasked with prospecting into a group of accounts that have less than $5K annual spend, with the purpose of growing them into a more consistent buyer
Build deep relationships with key stakeholders and identify opportunities to expand usage across departments, divisions, or use cases
Lead
land‑and‑expand account motions , uncovering growth opportunities through discovery, insight, and consultation
Recommend higher‑value, more effective solutions by applying capabilities we already deliver well
Fully manage expansion opportunities from identification through close
Monitor account activity across support, self‑service, and operational touchpoints to stay informed and engage when you can add the most value
Partner collaboratively with Customer Support, production, and internal teams to ensure strong customer outcomes
Prioritize time and effort across a book of approximately
80–120 accounts , with flexibility to go deeper within larger customers
Maintain accurate account plans, opportunity tracking, and follow‑up
What Success Looks Like
Core accounts remain healthy, engaged, and growing over time
Expansion opportunities are identified proactively, not reactively
Customers see you as a trusted partner who understands their business and guides them to better outcomes
You think in terms of retention plus expansion (NRR‑style ownership), even if that language isn’t formally used
You operate independently, manage your own workflow, and consistently follow through
What We’re Looking For
Experience managing existing customer relationships with a track record of successfully growing revenue in an existing customer base
Demonstrated ability to grow accounts by identifying additional needs, stakeholders, or applications
Comfort running your own deals and doing the “heavy lifting” required to move opportunities forward
Strong judgment and prioritization skills across a large book of business
Collaborative mindset and ability to stay informed across multiple touchpoints without direct authority over other teams
Scrappy, self‑sufficient approach — you’re comfortable owning outcomes rather than waiting for direction
Interest in growing your role and taking on additional responsibility as the company scales
Why This Role This is a high‑autonomy individual contributor role with meaningful impact on customer growth and retention. As the business grows, there will be opportunities to expand responsibilities, specialize further, or grow into more senior roles.
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About the Role We’re looking for an
Account Manager (DAM)
to own and grow our existing customer accounts. This role is focused on managing long-standing, high-value customer relationships and expanding those relationships over time through thoughtful, consultative engagement.
This is not a reactive or pure relationship‑maintenance role. Successful DAMs at SheetLabels are proactive, commercially minded, and comfortable running their own expansion motions end-to-end. They understand how to uncover new opportunities inside existing accounts and apply proven solutions in ways that create real customer value and long‑term growth.
What You’ll Do
Own a portfolio of
Core customer accounts , maintaining consistent engagement and strategic oversight
In addition to Core accounts, you will be tasked with prospecting into a group of accounts that have less than $5K annual spend, with the purpose of growing them into a more consistent buyer
Build deep relationships with key stakeholders and identify opportunities to expand usage across departments, divisions, or use cases
Lead
land‑and‑expand account motions , uncovering growth opportunities through discovery, insight, and consultation
Recommend higher‑value, more effective solutions by applying capabilities we already deliver well
Fully manage expansion opportunities from identification through close
Monitor account activity across support, self‑service, and operational touchpoints to stay informed and engage when you can add the most value
Partner collaboratively with Customer Support, production, and internal teams to ensure strong customer outcomes
Prioritize time and effort across a book of approximately
80–120 accounts , with flexibility to go deeper within larger customers
Maintain accurate account plans, opportunity tracking, and follow‑up
What Success Looks Like
Core accounts remain healthy, engaged, and growing over time
Expansion opportunities are identified proactively, not reactively
Customers see you as a trusted partner who understands their business and guides them to better outcomes
You think in terms of retention plus expansion (NRR‑style ownership), even if that language isn’t formally used
You operate independently, manage your own workflow, and consistently follow through
What We’re Looking For
Experience managing existing customer relationships with a track record of successfully growing revenue in an existing customer base
Demonstrated ability to grow accounts by identifying additional needs, stakeholders, or applications
Comfort running your own deals and doing the “heavy lifting” required to move opportunities forward
Strong judgment and prioritization skills across a large book of business
Collaborative mindset and ability to stay informed across multiple touchpoints without direct authority over other teams
Scrappy, self‑sufficient approach — you’re comfortable owning outcomes rather than waiting for direction
Interest in growing your role and taking on additional responsibility as the company scales
Why This Role This is a high‑autonomy individual contributor role with meaningful impact on customer growth and retention. As the business grows, there will be opportunities to expand responsibilities, specialize further, or grow into more senior roles.
#J-18808-Ljbffr