Customer Service Representative
Opus Inspection, Silver Spring, Maryland, United States, 20904
Customer Service Representative
Location: White Oak, MD Job Type: Full Time/Non-Exempt Pay Rate: $18.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. Responsibilities: Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test. Guide motorists through waiver process and extension requests. Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations. Perform emission tests when needed. Creating a clean and professional environment to keep our station clean and welcoming. Other duties as assigned.
Location: White Oak, MD Job Type: Full Time/Non-Exempt Pay Rate: $18.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results. Responsibilities: Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test. Guide motorists through waiver process and extension requests. Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations. Perform emission tests when needed. Creating a clean and professional environment to keep our station clean and welcoming. Other duties as assigned.