Commercial Lines Support Specialist I

divh2Commercial Lines Support Specialist I/h2pWestern National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as The Relationship Company, we define success as a measure of the relationships weve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. Thats the power of nice. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve./ppWestern National is seeking a Commercial Lines Support Specialist I to join our team! The individual in this role will have the opportunity to complete data entry of new business, renewals, and endorsements./ppResponsibilities and opportunities of this role include:/pulliKeeps accurate and current records in designated systems that are accessible to others./liliUpdates routine reports and understands information./liliPerforms duties that are routine and clerical in nature./liliManually rates all lines of coverage, including non-automated and infrequent coverages, as needed./liliSeeks relevant information and answers to key questions from defined sources./liliGathers input and makes recommendations to solve problems of moderate complexity./liliApplies knowledge to help solve problems of relatively limited scope and complexity./liliConsistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customers expectations, using the proper communication channel for the situation, and taking ownership to ensure the customers issue is resolved./liliFrequently contacts other internal departments and team members./liliPerforms special projects and other duties as assigned./li/ulpMust-have qualifications for a candidate include:/pulliGood communication skills./liliDemonstrated ability to pay attention to detail./liliEffective oral and written communication skills./liliHigh school diploma or equivalent./li/ulpIdeal candidates will also have:/pulliAbility to follow a process./liliTime management and ability to meet deadlines./liliCustomer service skills./liliProficient use of various core systems, office and computer equipment, and software packages./liliRelationship-building skills./li/ulpCompensation overview: The full hiring range for this role is $20.76 - $28.05 hourly. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions./ppCulture and total rewards: Western National has long been known as The Relationship Company and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset./ppCurrently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Wards 50 property-and-casualty insurance company for its outstanding financial results./ppWestern National offers full-time employees a significant Total Rewards Package, including:/pulliMedical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!/liliHealth Savings Accounts (HSA) and Flexible Spending Accounts (FSA)/lili401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)/liliWellbeing Program, including onsite fitness studio/liliPaid Time Off

including holiday, vacation, and volunteer/lili100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)/liliPaid parental leave/liliBonus opportunities/li/ulpWestern National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs./ppApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time./ppWestern National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws./p/div