Remote Director of IT Service & Incident Management

A health insurance company is seeking a Director of Problem, Incident and Event Management to lead IT service operations. The role involves overseeing the Enterprise IT Service Desk, ensuring service stability and performance, and driving improvements through AI and automation initiatives. Candidates should have extensive IT service management experience and strong leadership skills. This position includes a competitive compensation range of $156,600 - $215,400 and is eligible for a bonus incentive plan. #J-18808-Ljbffr