A rapidly growing SaaS company in New York is seeking a Customer Support Associate. In this role, you will engage with customers via email, chat, and phone to resolve software-related inquiries while fostering a positive user experience. Ideal candidates have over 2 years of support experience and excel in a fast-paced, collaborative environment. You'll contribute to product enhancements by identifying user issues and suggesting improvements. Competitive salary, performance bonuses, and benefits are offered.
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