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Loan Servicing Manager III - Plano, TX

VetJobs, Plano, Texas, us, 75086

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Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.

Job Description Join a company recognized by FORTUNE and LinkedIn for career growth and workplace excellence. This is your opportunity to make a meaningful impact, develop your skills, and advance your career in a dynamic environment. As part of our team, you’ll benefit from ongoing professional development and the chance to shape the future of loan servicing. Experience a culture that values innovation, collaboration, and leadership. Grow with us and help drive success for our clients and communities.

Job Responsibilities

Oversee interpretation of loan documents for accurate and timely servicing

Lead a team of loan servicing specialists, driving performance and improvement

Resolve issues using advanced conflict management skills

Guide loan servicing operations with strategic planning aligned to firm goals

Mentor and develop future leaders within the team

Equip team members with skills, resources, and support for success

Maintain performance metrics and enforce quality control

Build and maintain servicing frameworks for Freddie Mac and Fannie Mae products

Identify and implement process improvements

Collaborate with WLS and commercial real estate teams on operational readiness

Foster a collaborative and positive team culture

Minimum Education Required Bachelors

Additional Qualifications/Responsibilities

7+ years of experience managing loan servicing operations

Proven leadership in financial services, driving performance and improvement

Advanced conflict management skills for resolving complex issues

Strategic planning expertise in lending services

Effective time management and multitasking skills

Experience mentoring and developing future leaders

Strong leadership, motivation, and coaching abilities

Excellent communication and collaboration skills

Proficient knowledge of mortgage products, lending, and real estate compliance

Analytical skills for data-driven decision making

Bachelor’s Degree

Preferred Qualifications, Capabilities, and Skills

Strong organizational skills for high-volume, fast-paced environments

Proficiency in developing quantitative reports for performance analysis

Experience managing multiple teams and managers

Expertise in timely group delivery and execution of daily controls, meeting KPI targets

Agency product experience

Strategy software knowledge

Required or Additional Information

Visa sponsorship is not available for this position

Work schedules will be full-time in office, on a 40-hour per week schedule

Location Plano, Texas

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