Inside Service Representative
At
Radiometer , one of Danaher's 15+ operating companies, our work saves lives and we are all united by a shared commitment to innovate for tangible impact. This role supports the Field Service Organization and Radiometer customers by managing service contract renewals, identifying revenue opportunities, and ensuring accurate documentation. The position reports to the Manager, Service Contracts and is part of the Service Contracts and Coordination Team located in Brea, CA, and will be an on‑site role.
In this role, you will have the opportunity to:
Drive service contract renewals and proactively identify billable opportunities to support revenue growth while ensuring a positive customer experience.
Utilize CRM/ERP systems to manage customer data, contracts, and work orders while maintaining accurate documentation and compliance.
Collaborate with Field Service and internal teams to secure purchase orders and maximize service revenue through efficient coordination.
The essential requirements of the job include:
Associate’s degree or equivalent with 2+ years relevant experience – OR – Bachelor’s Degree or Danaher experience in customer service, call center, coordination or sales environment preferred.
Proficiency with MS Office, CRM and ERP systems, and strong attention to detail for documentation and compliance.
Ability to work a set 8‑hour shift anytime between 5 a.m. and 7 p.m.
It would be a plus if you also possess previous experience in:
Excellent communication and collaboration skills with a focus on driving customer satisfaction and revenue growth.
Basic math skills and statistical knowledge.
The hourly range for this role is $27 – $29. This role is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance and a 401(k) to eligible employees.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed, please contact 1‑202‑419‑7762 or applyassistance@danaher.com.
Join our winning team today. Together, we accelerate the real‑life impact of tomorrow’s science and technology.
#J-18808-Ljbffr
Radiometer , one of Danaher's 15+ operating companies, our work saves lives and we are all united by a shared commitment to innovate for tangible impact. This role supports the Field Service Organization and Radiometer customers by managing service contract renewals, identifying revenue opportunities, and ensuring accurate documentation. The position reports to the Manager, Service Contracts and is part of the Service Contracts and Coordination Team located in Brea, CA, and will be an on‑site role.
In this role, you will have the opportunity to:
Drive service contract renewals and proactively identify billable opportunities to support revenue growth while ensuring a positive customer experience.
Utilize CRM/ERP systems to manage customer data, contracts, and work orders while maintaining accurate documentation and compliance.
Collaborate with Field Service and internal teams to secure purchase orders and maximize service revenue through efficient coordination.
The essential requirements of the job include:
Associate’s degree or equivalent with 2+ years relevant experience – OR – Bachelor’s Degree or Danaher experience in customer service, call center, coordination or sales environment preferred.
Proficiency with MS Office, CRM and ERP systems, and strong attention to detail for documentation and compliance.
Ability to work a set 8‑hour shift anytime between 5 a.m. and 7 p.m.
It would be a plus if you also possess previous experience in:
Excellent communication and collaboration skills with a focus on driving customer satisfaction and revenue growth.
Basic math skills and statistical knowledge.
The hourly range for this role is $27 – $29. This role is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance and a 401(k) to eligible employees.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed, please contact 1‑202‑419‑7762 or applyassistance@danaher.com.
Join our winning team today. Together, we accelerate the real‑life impact of tomorrow’s science and technology.
#J-18808-Ljbffr