Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Charleston, West Virginia, United States
Employer Industry:
Customer Service and Support
Why consider this job opportunity
Salary up to $15/hr.
DailyPay enrollment option to access pay early
Paid training and performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Work-from-home convenience with a flexible schedule
Opportunities for career growth and participation in diverse company networking groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability for a seasonal position
High school diploma or GED
Strong computer navigation skills and PC knowledge
A quiet, distraction-free environment to work from home
How to Stand Out (Preferred Qualifications)
Experience with fast-paced multi-tasking
Eagerness to learn new technologies
Desktop or laptop computer meeting specified requirements
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Customer Service and Support
Why consider this job opportunity
Salary up to $15/hr.
DailyPay enrollment option to access pay early
Paid training and performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Work-from-home convenience with a flexible schedule
Opportunities for career growth and participation in diverse company networking groups
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability for a seasonal position
High school diploma or GED
Strong computer navigation skills and PC knowledge
A quiet, distraction-free environment to work from home
How to Stand Out (Preferred Qualifications)
Experience with fast-paced multi-tasking
Eagerness to learn new technologies
Desktop or laptop computer meeting specified requirements
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr