Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Los Angeles, California, United States, 90079
Employer Industry
Customer Service Solutions
Why consider this job opportunity
Salary up to $15/hr.
Opportunity for career advancement and personal development within the organization
Work-from-home convenience
Comprehensive benefits including medical, dental, and vision insurance
DailyPay enrollment option to access pay early
Inclusive company culture with support for diversity, equity, and inclusion initiatives
Responsibilities
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
Qualifications
1+ year of customer service experience
Open availability (this is a seasonal position)
A high school diploma or GED
Strong computer navigation skills and PC knowledge
Ability to work in a quiet, distraction-free environment
Preferred Qualifications
Eagerness to learn new technologies
Proficiency in fast-paced multi-tasking
Experience with desktop or laptop computers meeting specified requirements
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr
Why consider this job opportunity
Salary up to $15/hr.
Opportunity for career advancement and personal development within the organization
Work-from-home convenience
Comprehensive benefits including medical, dental, and vision insurance
DailyPay enrollment option to access pay early
Inclusive company culture with support for diversity, equity, and inclusion initiatives
Responsibilities
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
Qualifications
1+ year of customer service experience
Open availability (this is a seasonal position)
A high school diploma or GED
Strong computer navigation skills and PC knowledge
Ability to work in a quiet, distraction-free environment
Preferred Qualifications
Eagerness to learn new technologies
Proficiency in fast-paced multi-tasking
Experience with desktop or laptop computers meeting specified requirements
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr