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Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, Phoenix, Arizona, United States

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Employer Industry: Customer Service and Support

Why consider this job opportunity:

Salary up to $15/hr.

Opportunity for career advancement and personal development within a global organization

Work‑from‑home convenience and flexibility

Paid training and performance‑based incentives

Access to health and wellness programs and employee assistance programs

Engaging company culture with networking opportunities and celebrations

What to Expect (Job Responsibilities):

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications):

1+ year of customer service experience

Open availability for a seasonal position

A high school diploma or GED

A quiet, distraction‑free work environment at home

Proficiency in fast‑paced multi‑tasking and strong computer navigation skills

How to Stand Out (Preferred Qualifications):

Experience with remote work environments

Eagerness to learn new technologies

Familiarity with diverse customer service platforms

Strong problem‑solving skills

Previous experience in a technical support role

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