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Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, El Paso, Texas, United States

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Why consider this job opportunity

Salary up to $15/hr.

DailyPay enrollment option to access pay early.

Paid training and performance-based incentives.

Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off.

Work-from-home convenience with a supportive and inclusive culture.

Opportunities for career growth and participation in diverse networking groups.

What to Expect (Job Responsibilities)

Provide inbound customer support using a call flow guide.

Help customers resolve basic technical issues.

Track, document, and retrieve information in databases.

Offer additional products and/or services.

Deliver expert customer experiences with a positive attitude.

What is Required (Qualifications)

1+ year of customer service experience.

Open availability (this is a seasonal position).

A high school diploma or GED.

A quiet, distraction-free environment to work from in your home.

Proficiency in fast-paced multi-tasking.

How to Stand Out (Preferred Qualifications)

Strong computer navigation skills and PC knowledge.

Eagerness to learn new technologies.

Ability to complete PC and internet testing with a personal desktop or laptop.

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #WorkFromHome

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