Logo
job logo

Customer Service Rep – Tax (Seasonal, Remote)

Concentrix, Frankfort, Kentucky, United States

Save Job

Why consider this job opportunity

Salary up to $15/hr

DailyPay enrollment option to access pay early, when you want it

Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off

Opportunities for career advancement with a focus on personal development and training

Work-from-home convenience with a supportive and inclusive company culture

Employee referral bonus opportunities and networking with diverse groups

What to Expect (Job Responsibilities)

Provide inbound customer support using a call flow guide

Help customers resolve basic technical issues

Track, document, and retrieve information in databases

Offer additional products and/or services

Deliver expert customer experiences with a positive attitude

What is Required (Qualifications)

1+ year of customer service experience

Open availability (this is a seasonal position)

A high school diploma or GED

A quiet, distraction-free environment to work from in your home

Strong computer navigation skills and PC knowledge

How to Stand Out (Preferred Qualifications)

Eagerness to learn new technologies

Proficiency in fast-paced multi-tasking

Desktop or laptop with specific hardware and software requirements

#J-18808-Ljbffr