Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Jackson, Mississippi, United States
Overview
Employer Industry: Customer Service and Support What to Expect
Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a positive attitude What is Required
Minimum of 1 year of customer service experience Open availability for the seasonal position High school diploma or GED Ability to work in a quiet, distraction-free environment from home Strong computer navigation skills and proficiency in multi-tasking How to Stand Out
Eagerness to learn new technologies Strong PC knowledge, including the ability to meet specific device and internet requirements Experience in a remote work environment Benefits & Perks
Salary up to $15/hr DailyPay enrollment option to access pay early Paid training and performance-based incentives Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off Opportunities for career growth and personal development, with 80% of managers promoted from within Flexible work-from-home convenience We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Employer Industry: Customer Service and Support What to Expect
Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Offer additional products and/or services Deliver expert customer experiences with a positive attitude What is Required
Minimum of 1 year of customer service experience Open availability for the seasonal position High school diploma or GED Ability to work in a quiet, distraction-free environment from home Strong computer navigation skills and proficiency in multi-tasking How to Stand Out
Eagerness to learn new technologies Strong PC knowledge, including the ability to meet specific device and internet requirements Experience in a remote work environment Benefits & Perks
Salary up to $15/hr DailyPay enrollment option to access pay early Paid training and performance-based incentives Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off Opportunities for career growth and personal development, with 80% of managers promoted from within Flexible work-from-home convenience We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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