Customer Service Rep – Tax (Seasonal, Remote)
Concentrix, Albuquerque, New Mexico, United States
Employer Industry: Customer Service and Support
Why consider this job opportunity
Salary up to $15/hr.
Opportunity for career advancement and personal development within a supportive environment
Work-from-home convenience allows for flexibility
Paid training and performance-based incentives available
Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
Engaging company culture with diverse networking opportunities and celebrations
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability as this is a seasonal position
High school diploma or GED
Ability to work in a quiet, distraction-free environment
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Desktop or laptop device that meets specified requirements for work
High-speed internet connection with specific speed requirements
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity
Salary up to $15/hr.
Opportunity for career advancement and personal development within a supportive environment
Work-from-home convenience allows for flexibility
Paid training and performance-based incentives available
Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
Engaging company culture with diverse networking opportunities and celebrations
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications)
Minimum of 1 year of customer service experience
Open availability as this is a seasonal position
High school diploma or GED
Ability to work in a quiet, distraction-free environment
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications)
Eagerness to learn new technologies
Desktop or laptop device that meets specified requirements for work
High-speed internet connection with specific speed requirements
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr