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Account Executive

Instant, New York, New York, us, 10261

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We're looking for an

Account Executive

to drive Instant’s next chapter of growth by bringing our AI‑powered retention marketing suite of tools to the top ecommerce brands across the world. You'll own the full sales cycle – from outreach to close – turning curiosity into conviction and conviction into contracts. If you thrive on momentum, storytelling, and multithreaded deals, this is your arena.

Why Instant: Instant is the world’s first AI‑powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue – on autopilot. We’re reinventing how brands bring their lost shoppers back to purchase through AI‑powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.

This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the world’s fastest growing brands like ThirdLove, David Protein, Liquid I.V. and Meshki, with Instant’s products generating over 30% of our customers’ annualised revenue. We have strong product‑market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world‑class investors with over $35M raised from Blackbird, Hummingbird and Hubspot. We’re scaling fast.

The work is ambitious, the talent bar is high, and the opportunity for growth – personal, professional, and financial – is unmatched. Instant would be the fastest moving company you’d ever be a part of in your career. So, if you consider yourself ambitious, we invite you to join us!

What we’re looking for:

Proven success closing mid‑market or enterprise SaaS deals

Track record of full‑cycle selling – prospecting, discovery, demos, negotiation, and close

Strong communicator who can translate technical and product concepts into clear business value

Experience navigating multi‑stakeholder deals across product, engineering, and leadership

Builder mindset – you’re excited to shape GTM motions and systems in a fast‑scaling org

Curiosity and hunger to master Instant’s product deeply; you lead with insight

Comfort with ambiguous, high‑growth environments where speed and precision matter

Bonus: Experience selling AI or retention marketing tools.

What you’ll do:

Own and run end‑to‑end sales cycles with precision – from first touch to signed contract

Craft strategic account plans that identify whitespace, map stakeholders, and unlock expansion

Lead compelling demos and discovery sessions, tailoring value to technical and business buyers

Collaborate cross‑functionally with Product, Marketing, and Customer Success to deliver seamless onboarding and retention

Build ROI‑driven business cases that connect Instant’s capabilities to real outcomes

Maintain pipeline accuracy and forecasting discipline across all active deals

Use insights from customer conversations to influence product roadmap and GTM strategy

Champion a repeatable, data‑driven GTM motion as we scale from startups to enterprise

The on-target earnings for this role are $200,000–$240,000 USD, with uncapped commission.

We offer a comprehensive benefits package including employee equity, competitive compensation, generous PTO, Medical, Vision, Dental coverage, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in our New York office on W 21ST, 3 days per week (Tuesday, Wednesday, Thursday).

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