As an
Operations Manager
at Instant, you’ll be at the heart of our highest-impact initiatives, partnering across leadership, product, engineering, sales, marketing, growth, and people to turn complex challenges into action. You’ll work within Operations and also take ownership of mission-critical special projects alongside our CEO and COO. You’re a sharp generalist who moves fast, brings clarity to messy problems, and builds systems that scale - no two weeks will look the same.
Why Instant Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.
This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the worlds fastest growing brands like ThirdLove, David Protein, July Luggage and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world‑class investors with over $35M raised from Blackbird, Hummingbird and Hubspot.
We’re scaling fast. The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!
What You’ll Do:
Own high-impact, cross-functional projects from idea to execution
Partner with leadership (CEO/COO) on mission-critical initiatives
Work across product, engineering, sales, marketing, and growth to remove bottlenecks
Analyse data and generate insights to inform decisions
Optimise core systems (e.g. CRM) and processes for scale
Support sales and CS with reporting, lead lists, and operational insights
Drive day-to-day business operations and execution
What You’ll Bring:
3–7+ years in operations, product, revenue ops, or similar high-ownership roles
Experience in fast-growth startups - comfortable with ambiguity and speed
Strong analytical skills and confidence with data and systems
Proven track record of measurable business impact
High ownership - proactive, execution-focused, and end-to-end project experience
Clear communication and strong stakeholder management
Comfort switching between strategic thinking and hands‑on execution
The compensation range for this role is $130,000-$150,000 USD.
We offer a comprehensive benefits package including employee equity, competitive compensation, generous PTO, Medical, Vision, Dental coverage, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in our New York office on W 21ST, 3 days per week (Tuesday, Wednesday, Thursday).
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Operations Manager
at Instant, you’ll be at the heart of our highest-impact initiatives, partnering across leadership, product, engineering, sales, marketing, growth, and people to turn complex challenges into action. You’ll work within Operations and also take ownership of mission-critical special projects alongside our CEO and COO. You’re a sharp generalist who moves fast, brings clarity to messy problems, and builds systems that scale - no two weeks will look the same.
Why Instant Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.
This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000+ of the worlds fastest growing brands like ThirdLove, David Protein, July Luggage and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world‑class investors with over $35M raised from Blackbird, Hummingbird and Hubspot.
We’re scaling fast. The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!
What You’ll Do:
Own high-impact, cross-functional projects from idea to execution
Partner with leadership (CEO/COO) on mission-critical initiatives
Work across product, engineering, sales, marketing, and growth to remove bottlenecks
Analyse data and generate insights to inform decisions
Optimise core systems (e.g. CRM) and processes for scale
Support sales and CS with reporting, lead lists, and operational insights
Drive day-to-day business operations and execution
What You’ll Bring:
3–7+ years in operations, product, revenue ops, or similar high-ownership roles
Experience in fast-growth startups - comfortable with ambiguity and speed
Strong analytical skills and confidence with data and systems
Proven track record of measurable business impact
High ownership - proactive, execution-focused, and end-to-end project experience
Clear communication and strong stakeholder management
Comfort switching between strategic thinking and hands‑on execution
The compensation range for this role is $130,000-$150,000 USD.
We offer a comprehensive benefits package including employee equity, competitive compensation, generous PTO, Medical, Vision, Dental coverage, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in our New York office on W 21ST, 3 days per week (Tuesday, Wednesday, Thursday).
#J-18808-Ljbffr