Customer Retention Advocate - No Sales Experience Needed
EchoStar, Gilbert, Arizona, United States, 85233
Summary
Base Pay:
$37,000 On-Target Earnings:
$70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you a competitive individual who thrives on results? Do you want to work in an environment where your earning potential is limitless? Join our award-winning Inside Sales & Retention team, where we empower customer decisions by showcasing the value of EchoStar's products and services through a consultative approach. In this role, you'll handle
100% inbound calls
from both new and existing customers.
No
outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Manage inbound customer inquiries in the fast-paced environment of a Fortune 250 company. Guide customer purchasing decisions by effectively presenting our range of TV, Internet, and wireless products and services. Build and maintain customer relationships that are central to our success, ensuring every interaction is handled with honesty and integrity. What's in it for You: Uncapped Earning Potential:
Top performers can earn over $100k, with elite performers reaching $150k+. Your base pay is secure, and your commission is limitless. Career Growth:
Opportunities to advance up to two levels within your first year, paving the way for leadership and corporate positions. Incredible Incentives:
High-value rewards program including exciting trips & prizes. Comprehensive Benefits:
Paid training, paid time off, medical, dental, vision, life insurance packages, health savings account, 401(K) match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Complimentary DISH TV and substantial discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements You must possess a competitive nature, resilience, and a persuasive personality, while always operating with integrity. This is a full-time on-site position; hours may include evenings, weekends, or holidays. A high school diploma or GED is required; an Associate's or Bachelor's degree is preferred. Pre-employment screening is necessary. A smartphone/device with an active network connection is required. Benefits: Explore our diverse health perks and career opportunities on our careers website. Please note that employment is contingent upon successful completion of a pre-employment screen, which includes a drug test and acceptable driving record. Compensation may include a combination of hourly pay and location pay differentials. The job posting will remain active for a minimum of 3 days, and it will extend by 3 days until the position is filled. We take pride in developing and promoting talent and are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We respect the religious beliefs of employees and will provide reasonable accommodations unless it presents undue hardship. All qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws. Salary Range:
Compensation: $37,000.00/Year
$37,000 On-Target Earnings:
$70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you a competitive individual who thrives on results? Do you want to work in an environment where your earning potential is limitless? Join our award-winning Inside Sales & Retention team, where we empower customer decisions by showcasing the value of EchoStar's products and services through a consultative approach. In this role, you'll handle
100% inbound calls
from both new and existing customers.
No
outbounding, no cold calling. Ever. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Manage inbound customer inquiries in the fast-paced environment of a Fortune 250 company. Guide customer purchasing decisions by effectively presenting our range of TV, Internet, and wireless products and services. Build and maintain customer relationships that are central to our success, ensuring every interaction is handled with honesty and integrity. What's in it for You: Uncapped Earning Potential:
Top performers can earn over $100k, with elite performers reaching $150k+. Your base pay is secure, and your commission is limitless. Career Growth:
Opportunities to advance up to two levels within your first year, paving the way for leadership and corporate positions. Incredible Incentives:
High-value rewards program including exciting trips & prizes. Comprehensive Benefits:
Paid training, paid time off, medical, dental, vision, life insurance packages, health savings account, 401(K) match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Complimentary DISH TV and substantial discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements You must possess a competitive nature, resilience, and a persuasive personality, while always operating with integrity. This is a full-time on-site position; hours may include evenings, weekends, or holidays. A high school diploma or GED is required; an Associate's or Bachelor's degree is preferred. Pre-employment screening is necessary. A smartphone/device with an active network connection is required. Benefits: Explore our diverse health perks and career opportunities on our careers website. Please note that employment is contingent upon successful completion of a pre-employment screen, which includes a drug test and acceptable driving record. Compensation may include a combination of hourly pay and location pay differentials. The job posting will remain active for a minimum of 3 days, and it will extend by 3 days until the position is filled. We take pride in developing and promoting talent and are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We respect the religious beliefs of employees and will provide reasonable accommodations unless it presents undue hardship. All qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws. Salary Range:
Compensation: $37,000.00/Year