Customer Retention Specialist - Sales Experience Not Required
EchoStar, Gilbert, Arizona, United States, 85233
Summary
Base Pay:
$37,000 On-Target Earnings:
$70,000 ($17.75/hr base pay with uncapped commission; top earners make over $100k!) Are you competitive, driven, and seeking a role where your earning potential is limitless? Join our award-winning Inside Sales & Retention teams, where we help customers see the value of EchoStar's products and services through a consultative approach. This position focuses on
100% inbound calls
from new and existing customers, with
no cold calling
or outbound sales. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Handle inbound customer inquiries in a dynamic, fast-paced environment at a Fortune 250 company. Guide customer purchasing decisions by effectively presenting our TV, Internet, and wireless products and services. Build strong customer relationships by interacting with honesty and integrity. What's in it for You: Uncapped Earning Potential:
Achieve over $100k as a high performer; elite performers exceed $150k. Career Growth:
Opportunity to advance two levels within your first year, with career paths leading to leadership and corporate roles. Incredible Incentives:
Participate in a rewards program featuring exciting trips and prizes. Comprehensive Benefits:
Enjoy paid training, generous time off, health insurance packages (Medical, Dental, Vision), Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Access to complimentary DISH TV and significant discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements: Must be competitive, resilient, persuasive, and possess a growth mindset, all while maintaining integrity. This is a full-time on-site position, hours may include evenings, weekends, and holidays. High school diploma/GED is required; Associate's or Bachelor's degree is a plus. Pre-employment screening is mandatory. A smartphone or device with an active network connection is required. Benefits: Discover versatile health benefits and career opportunities on our careers website. Employment is contingent upon successful completion of a pre-employment screening, including a drug test and acceptable driving record. Compensation listed may reflect a combination of hourly pay and location pay differential. The posting will remain active for a minimum of 3 days, extending by an additional 3 days until the position is filled. We are committed to developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate sincerely held religious beliefs of employees unless it poses undue hardship and is within applicable laws. All qualified applicants with arrest or conviction records will be considered for employment in compliance with local, state, and federal laws. EchoStar will provide reasonable accommodation to qualified applicants and employees with known physical or mental disabilities unless it imposes an undue hardship on the Company, creates a substantial threat to others, or is not required by law. EchoStar strives to make its website accessible and encourages anyone seeking assistance with the application process to reach out.
$37,000 On-Target Earnings:
$70,000 ($17.75/hr base pay with uncapped commission; top earners make over $100k!) Are you competitive, driven, and seeking a role where your earning potential is limitless? Join our award-winning Inside Sales & Retention teams, where we help customers see the value of EchoStar's products and services through a consultative approach. This position focuses on
100% inbound calls
from new and existing customers, with
no cold calling
or outbound sales. This role is on-site at 350 N McClintock Dr, Chandler, Arizona 85226. Job Duties and Responsibilities What You'll Do: Handle inbound customer inquiries in a dynamic, fast-paced environment at a Fortune 250 company. Guide customer purchasing decisions by effectively presenting our TV, Internet, and wireless products and services. Build strong customer relationships by interacting with honesty and integrity. What's in it for You: Uncapped Earning Potential:
Achieve over $100k as a high performer; elite performers exceed $150k. Career Growth:
Opportunity to advance two levels within your first year, with career paths leading to leadership and corporate roles. Incredible Incentives:
Participate in a rewards program featuring exciting trips and prizes. Comprehensive Benefits:
Enjoy paid training, generous time off, health insurance packages (Medical, Dental, Vision), Life Insurance, HSA, 401(K) with company match, Employee Stock Purchase Program, and Tuition Reimbursement. Exclusive Perks:
Access to complimentary DISH TV and significant discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements: Must be competitive, resilient, persuasive, and possess a growth mindset, all while maintaining integrity. This is a full-time on-site position, hours may include evenings, weekends, and holidays. High school diploma/GED is required; Associate's or Bachelor's degree is a plus. Pre-employment screening is mandatory. A smartphone or device with an active network connection is required. Benefits: Discover versatile health benefits and career opportunities on our careers website. Employment is contingent upon successful completion of a pre-employment screening, including a drug test and acceptable driving record. Compensation listed may reflect a combination of hourly pay and location pay differential. The posting will remain active for a minimum of 3 days, extending by an additional 3 days until the position is filled. We are committed to developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate sincerely held religious beliefs of employees unless it poses undue hardship and is within applicable laws. All qualified applicants with arrest or conviction records will be considered for employment in compliance with local, state, and federal laws. EchoStar will provide reasonable accommodation to qualified applicants and employees with known physical or mental disabilities unless it imposes an undue hardship on the Company, creates a substantial threat to others, or is not required by law. EchoStar strives to make its website accessible and encourages anyone seeking assistance with the application process to reach out.