Employee Relations Coordinator
State of South Carolina, Columbia, South Carolina, United States
Job Responsibilities
If your goal is to build a career that makes a difference and you have a passion for making a difference in the lives of South Carolina's youth, consider joining the dedicated people of the South Carolina Department of Juvenile Justice (DJJ).
MISSION:
It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.
JOB PURPOSE:
Under general supervision, the Employee Relations Coordinator, working under the guidance of the Senior Employee Relations Consultant, will perform employee relations core processes to include processing unemployment claims, non-grievable disciplinary actions, ER Checks, FOIA requests, voluntary resignations, outside employment requests, acceptance of resignations, separation notifications, filing and assisting Employee Relations Consultants with coordination of the grievance process and investigations. This position performs administrative functions and provides programmatic and project support to the department.
JOB RESPONSIBILITIES
Foster positive relationships between employees and the organization, ensuring compliance with employment laws and agency policy to resolve workplace issues.
Provide guidance to management and employees ensuring agency policies are enforced.
Assist with discipline documentation and employee relations core processes to ensure timely, consistent, and appropriate intervention.
Create a productive and positive work environment.
Disseminate information and educate employees and managers on related processes and timeframes.
Provide support to Employee Relations Consultants with conducting investigations and processing employee grievances.
Conduct thorough research to address issues and advise management on appropriate corrective action.
Assist with proposing strategies to improve the effectiveness of human resources management at the agency.
Collaborate with HR and other departments to ensure regulatory compliance.
Maintain accurate records and compliance with record-keeping regulations.
Construct non-grievable actions to include Notice of Informal Counseling, Level I Reprimands, Level II Reprimands, Job Abandonments, and Acceptance of Resignations.
Process FOIA requests, ER Checks, and Outside Employment requests. Draft memoranda, timelines, and other relevant correspondence as it relates to the agency's employee relations program.
Create responses to clearly communicate related matters to multiple levels of the agency as needed.
Assist with providing recommendations to management on appropriate courses of action and ensure implementation.
Provide updates on assigned actions to the ER team and notify program areas of pending actions.
Retrieve unemployment documents from the SCDEW portal and process actions based on established deadlines.
Assist Employee Relations Consultants with processing unemployment appeal requests by gathering required documentation and attending hearings as needed.
Protect confidential information to ensure it is shared only on an as-needed basis with authorized individuals.
Provide ER-related data and statistics for reporting purposes.
Assist with managing the ER Master List and providing notifications of substantiated investigations to Deputy Directors.
Stay informed of guidelines and assist ER Consultants with the SCCJA reporting process and review of the ER complaint log.
Assist with managing the ER Outlook Mailbox and reviewing EPMS, WNSP, and ADA accommodation requests.
Track the progress of ER actions and processes to ensure timeframes for completion are met according to established guidelines.
Assist HR with special projects and requests as needed.
Perform other related job duties as assigned.
Minimum and Additional Requirements STATE MINIMUM REQUIREMENTS:
A bachelor's degree and relevant experience.
ADDITIONAL REQUIREMENTS:
Knowledge of principles and practices of human resource management.
Understanding of relevant human resources policies and procedures and agency policies and procedures.
Ability to interpret agency policies.
Knowledge of federal laws and state regulations affecting human resources.
Ability to demonstrate a blend of soft skills, technical expertise, and knowledge of employee relations core processes.
Ability to establish and maintain effective working relationships.
Essential skills include attention to detail, organization, strong communication, conflict resolution, problem-solving, and decision-making skills.
Ability to work independently and as part of a team.
This position is in a standard office setting with typical office equipment usage; physical demands include frequent sitting, standing, walking, and use of hands, with occasional lifting up to 20-30 pounds.
Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
The position may require minimal travel to attend trainings or meetings.
The work schedule does not often vary and does not typically require evening or weekend work.
Overtime may be approved depending on department needs.
Applicable training will be provided to gain necessary skills and knowledge for the role.
This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided.
Preferred Qualifications PREFERRED AGENCY REQUIREMENTS:
A bachelor's degree and experience in employee relations, e.g., ADA, disciplinary actions, unemployment insurance, and other HR-related matters.
Additional Comments The
South Carolina Department of Juvenile Justice
offers an exceptional benefits package for FTE positions that includes:
Public Service Loan Forgiveness Program
Employee Assistance Program (EAP)
Health, dental, and life insurance
15 days annual (vacation) leave per year
15 days of sick leave per year
13 paid holidays
State retirement plans and deferred compensation programs
Discount Programs such as TicketatWork and WeSave
Applications are complete when all supplemental questions, education, and work history are provided. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date.
You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation may include criminal records, driver's license, and child abuse registry prior to an offer of employment. A medical examination and drug testing may be required. Please provide an explanation for any gaps in employment. A resume may be attached to your application but not substituted for completing the work history section of the application.
#J-18808-Ljbffr
MISSION:
It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.
JOB PURPOSE:
Under general supervision, the Employee Relations Coordinator, working under the guidance of the Senior Employee Relations Consultant, will perform employee relations core processes to include processing unemployment claims, non-grievable disciplinary actions, ER Checks, FOIA requests, voluntary resignations, outside employment requests, acceptance of resignations, separation notifications, filing and assisting Employee Relations Consultants with coordination of the grievance process and investigations. This position performs administrative functions and provides programmatic and project support to the department.
JOB RESPONSIBILITIES
Foster positive relationships between employees and the organization, ensuring compliance with employment laws and agency policy to resolve workplace issues.
Provide guidance to management and employees ensuring agency policies are enforced.
Assist with discipline documentation and employee relations core processes to ensure timely, consistent, and appropriate intervention.
Create a productive and positive work environment.
Disseminate information and educate employees and managers on related processes and timeframes.
Provide support to Employee Relations Consultants with conducting investigations and processing employee grievances.
Conduct thorough research to address issues and advise management on appropriate corrective action.
Assist with proposing strategies to improve the effectiveness of human resources management at the agency.
Collaborate with HR and other departments to ensure regulatory compliance.
Maintain accurate records and compliance with record-keeping regulations.
Construct non-grievable actions to include Notice of Informal Counseling, Level I Reprimands, Level II Reprimands, Job Abandonments, and Acceptance of Resignations.
Process FOIA requests, ER Checks, and Outside Employment requests. Draft memoranda, timelines, and other relevant correspondence as it relates to the agency's employee relations program.
Create responses to clearly communicate related matters to multiple levels of the agency as needed.
Assist with providing recommendations to management on appropriate courses of action and ensure implementation.
Provide updates on assigned actions to the ER team and notify program areas of pending actions.
Retrieve unemployment documents from the SCDEW portal and process actions based on established deadlines.
Assist Employee Relations Consultants with processing unemployment appeal requests by gathering required documentation and attending hearings as needed.
Protect confidential information to ensure it is shared only on an as-needed basis with authorized individuals.
Provide ER-related data and statistics for reporting purposes.
Assist with managing the ER Master List and providing notifications of substantiated investigations to Deputy Directors.
Stay informed of guidelines and assist ER Consultants with the SCCJA reporting process and review of the ER complaint log.
Assist with managing the ER Outlook Mailbox and reviewing EPMS, WNSP, and ADA accommodation requests.
Track the progress of ER actions and processes to ensure timeframes for completion are met according to established guidelines.
Assist HR with special projects and requests as needed.
Perform other related job duties as assigned.
Minimum and Additional Requirements STATE MINIMUM REQUIREMENTS:
A bachelor's degree and relevant experience.
ADDITIONAL REQUIREMENTS:
Knowledge of principles and practices of human resource management.
Understanding of relevant human resources policies and procedures and agency policies and procedures.
Ability to interpret agency policies.
Knowledge of federal laws and state regulations affecting human resources.
Ability to demonstrate a blend of soft skills, technical expertise, and knowledge of employee relations core processes.
Ability to establish and maintain effective working relationships.
Essential skills include attention to detail, organization, strong communication, conflict resolution, problem-solving, and decision-making skills.
Ability to work independently and as part of a team.
This position is in a standard office setting with typical office equipment usage; physical demands include frequent sitting, standing, walking, and use of hands, with occasional lifting up to 20-30 pounds.
Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
The position may require minimal travel to attend trainings or meetings.
The work schedule does not often vary and does not typically require evening or weekend work.
Overtime may be approved depending on department needs.
Applicable training will be provided to gain necessary skills and knowledge for the role.
This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice, and the employee may have direct and indirect contact with youth within the jurisdiction of the Department of Juvenile Justice. Training applicable to these duties will be provided.
Preferred Qualifications PREFERRED AGENCY REQUIREMENTS:
A bachelor's degree and experience in employee relations, e.g., ADA, disciplinary actions, unemployment insurance, and other HR-related matters.
Additional Comments The
South Carolina Department of Juvenile Justice
offers an exceptional benefits package for FTE positions that includes:
Public Service Loan Forgiveness Program
Employee Assistance Program (EAP)
Health, dental, and life insurance
15 days annual (vacation) leave per year
15 days of sick leave per year
13 paid holidays
State retirement plans and deferred compensation programs
Discount Programs such as TicketatWork and WeSave
Applications are complete when all supplemental questions, education, and work history are provided. Incomplete applications are not referred to hiring managers. Applications are accepted until 5:00 p.m. on the stated closing date.
You will be asked to provide a certified transcript if selected for a position requiring a degree. A background investigation may include criminal records, driver's license, and child abuse registry prior to an offer of employment. A medical examination and drug testing may be required. Please provide an explanation for any gaps in employment. A resume may be attached to your application but not substituted for completing the work history section of the application.
#J-18808-Ljbffr