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Intake Specialist

Gomez Law, APC, Los Angeles, California, United States, 90079

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Salary Range: $50,000-$60,000 annually plus bonus incentives for client signups

We are a growing real estate law firm in Los Angeles, California.

About the Role We are seeking a motivated and results-driven Intake Sales Manager to join our growing team. In this pivotal role, you'll be responsible for managing our client intake process and leading a team of intake specialists to maximize conversion rates and ensure exceptional client experience from first contact. Our firm currently receives 400-800 leads per month in which we have a grading scale for priority, as well as numerous automations and workflows to assist the team in hitting their goals.

Key Responsibilities

Lead and develop the intake team to achieve departmental KPIs and conversion targets (qualified leads, conversion rate, signups)

Utilize Lawmatics CRM and reporting systems to track performance metrics and optimize the intake process

Analyze intake data to identify trends and opportunities for process improvement

Manage the sales pipeline from initial inquiry to signed client

Train and mentor intake specialists on effective consultation techniques

Personally handle high-value potential client consultations

Generate comprehensive performance reports for leadership

Qualifications & Preferred Experience

2+ years of sales management experience, preferably in a legal or professional services environment

Experience working in a law firm (e.g. legal intake, paralegal)

Knowledge of California Real Estate Law

Previously managed 2 or more employees

Proven track record of meeting or exceeding sales targets

Experience with Lawmatics & Clio (or similar CRM and Case Management Tools)

Strong analytical skills and data-driven decision making

Excellent communication and leadership abilities

Bachelor's degree preferred but not required for candidates with exceptional experience

Why Join Us

You join a fast-growing real estate litigation firm that invests heavily in operations, training, and technology, giving you the tools to actually succeed and scale your team.

Leadership is hands-on, supportive, and data-driven, with clear goals, transparent expectations, and real opportunities to contribute to firm-wide strategy.

Intake isn’t treated as a call center — it’s a core revenue engine — so your role directly influences growth, client experience, and monthly signups.

You get access to modern systems like Lawmatics, Clio, Google dashboards, and AI-assisted workflows that make your work faster and more efficient.

The firm actively builds referral networks, marketing pipelines, and high inbound lead flow, creating a strong environment for consistent conversion wins.

There is true upward mobility as the intake department expands, including opportunities to build a team, develop SOPs, and shape the department as the firm scales to multi-office levels.

If you're ready to lead a dynamic team while driving measurable results through strategic intake management, we want to hear from you!

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