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Customer Account Representative

Elevare Branding, Houston, Texas, United States, 77246

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Company Description Elevare Branding is a forward-thinking branding and strategic communications firm dedicated to helping businesses elevate their identity, refine their positioning, and achieve measurable growth. We combine creativity with precision, delivering tailored solutions that empower our clients to stand out in competitive markets.

Job Description We are seeking a motivated and professional Customer Account Representative to join our Houston team. This role is central to maintaining strong client relationships, ensuring customer satisfaction, and supporting account growth. The ideal candidate is detail-oriented, proactive, and committed to delivering exceptional service while contributing to overall business development goals.

Responsibilities

Serve as the primary point of contact for assigned customer accounts

Build and maintain strong, long-term client relationships

Provide product and service information tailored to client needs

Coordinate with internal teams to ensure timely and accurate delivery of services

Monitor account performance and identify opportunities for growth

Address customer inquiries and resolve concerns in a professional mannerMaintain accurate records of account activities and updates

Support strategic initiatives to enhance customer retention and satisfaction

Qualifications

Strong communication and interpersonal skills

Professional demeanor with a client-focused mindset

Excellent organizational and time-management abilities

Ability to work effectively in a team-oriented environment

Problem-solving skills and attention to detail

Adaptability in a fast-paced business setting

Basic proficiency with standard office software and CRM systems

Additional Information

Competitive salary ($52,000 – $56,000 per year)

Opportunities for professional growth and career advancement

Ongoing training and skill development programs

Collaborative and supportive work environment

Performance-based incentives

Stable, full-time position with long-term growth potential

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