Event Manager
Mainsail Lodging & Development, Spartanburg, South Carolina, United States, 29302
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
We’re looking for an experienced and proactive Event Manager to oversee events from the moment they're booked to their successful execution. This role requires exceptional coordination, clear communication, and a guest-first mindset to ensure each event runs smoothly and exceeds expectations. You'll work closely with clients, vendors, and internal teams to deliver seamless experiences and foster repeat business.
What you have
Knowledge of various food service styles (i.e., ethnic weddings, and butler style service). Knowledge of menu development / familiarity with food and beverage cost control. Two or four year degree from a college or university or equivalent combination of education and experience.
Strong computer skills including excellent knowledge of Word and Excel software programs. Proficiency in one or more of the following systems: Marriott CI/TY.
Perform job functions with attention to detail, accuracy and speed to meet deadlines.
Multi-task prioritizes, organize, delegate work and follow through. Analyze and resolve problems.
Ability to plan and develop procedures on all sales programs.
Must be able to work extended hours including weekends and holidays.
Keep current in event management trends.
Attend community events and industry meetings.
Knowledge of market trends, competition and key customers of the hotel.
Proficiency in the English language both written and verbal.
What you’ll do
Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes), and complete all necessary activities for each quote.
Monitor room blocks and manage food & beverage minimums and attrition.
Collaborate with vendors and ensure insurance and compliance requirements are met.
Upsell event enhancements and ensure revenue opportunities are maximized.
Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
Maintain updated records in the sales system and ensure clear internal communication.
Works closely with accounting to ensure payments are received per the contract.
Review client feedback and follow up on service improvements.
Physical Demand
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Ability to sit or stand for extended periods of time.
Ability to communicate clearly.
Corrected vision to normal range.
Ability to travel, domestically and internationally.
Mental Demands
Make sound judgments quickly.
Work on multiple tasks, making appropriate progress towards deadlines.
Able to work independently, take direction and provide direction to others.
Manage differing personalities within the office, the hotel and the community.
Maintain the highest degree of confidentiality.
Ability to work effectively in stressful, high pressure situations.
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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We’re looking for an experienced and proactive Event Manager to oversee events from the moment they're booked to their successful execution. This role requires exceptional coordination, clear communication, and a guest-first mindset to ensure each event runs smoothly and exceeds expectations. You'll work closely with clients, vendors, and internal teams to deliver seamless experiences and foster repeat business.
What you have
Knowledge of various food service styles (i.e., ethnic weddings, and butler style service). Knowledge of menu development / familiarity with food and beverage cost control. Two or four year degree from a college or university or equivalent combination of education and experience.
Strong computer skills including excellent knowledge of Word and Excel software programs. Proficiency in one or more of the following systems: Marriott CI/TY.
Perform job functions with attention to detail, accuracy and speed to meet deadlines.
Multi-task prioritizes, organize, delegate work and follow through. Analyze and resolve problems.
Ability to plan and develop procedures on all sales programs.
Must be able to work extended hours including weekends and holidays.
Keep current in event management trends.
Attend community events and industry meetings.
Knowledge of market trends, competition and key customers of the hotel.
Proficiency in the English language both written and verbal.
What you’ll do
Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes), and complete all necessary activities for each quote.
Monitor room blocks and manage food & beverage minimums and attrition.
Collaborate with vendors and ensure insurance and compliance requirements are met.
Upsell event enhancements and ensure revenue opportunities are maximized.
Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
Maintain updated records in the sales system and ensure clear internal communication.
Works closely with accounting to ensure payments are received per the contract.
Review client feedback and follow up on service improvements.
Physical Demand
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Ability to sit or stand for extended periods of time.
Ability to communicate clearly.
Corrected vision to normal range.
Ability to travel, domestically and internationally.
Mental Demands
Make sound judgments quickly.
Work on multiple tasks, making appropriate progress towards deadlines.
Able to work independently, take direction and provide direction to others.
Manage differing personalities within the office, the hotel and the community.
Maintain the highest degree of confidentiality.
Ability to work effectively in stressful, high pressure situations.
Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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