Employer Industry: Commodities and Energy Market Intelligence
Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer engagement and satisfaction
Work with a dynamic team of over 700 experts from diverse backgrounds
Engage in innovative solutions to tackle market challenges
What to Expect (Job Responsibilities)
Develop and maintain the Crisis Communications Playbook for customer‑facing incidents
Act as the primary communications responder during crises, drafting and deploying effective communications
Lead strategy and distribution of communications related to product updates and service changes
Manage audience segmentation strategies to ensure targeted and relevant messaging
Administer key communications platforms and define performance measurement KPIs
What is Required (Qualifications)
Minimum of 3 years of experience in Customer Communications, Product Marketing, or PR, preferably in B2B SaaS, FinTech, or Energy/Commodities/Logistics
Proven experience managing communications during significant corporate or service crises
Exceptional written and verbal communication skills with a strong command of the English language
Excellent organizational skills with the ability to manage multiple complex communication workstreams
Proven experience with at least two communications platforms such as HubSpot, Customer.io, or Intercom
How to Stand Out (Preferred Qualifications)
Understanding of the commodities markets to ensure sensitive and relevant communications
Experience using CRM data (e.g., Salesforce) and analytics to inform communication strategies
#CommoditiesMarket #CustomerCommunications #CrisisManagement #B2BSaaS #CareerGrowth
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
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Why consider this job opportunity
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer engagement and satisfaction
Work with a dynamic team of over 700 experts from diverse backgrounds
Engage in innovative solutions to tackle market challenges
What to Expect (Job Responsibilities)
Develop and maintain the Crisis Communications Playbook for customer‑facing incidents
Act as the primary communications responder during crises, drafting and deploying effective communications
Lead strategy and distribution of communications related to product updates and service changes
Manage audience segmentation strategies to ensure targeted and relevant messaging
Administer key communications platforms and define performance measurement KPIs
What is Required (Qualifications)
Minimum of 3 years of experience in Customer Communications, Product Marketing, or PR, preferably in B2B SaaS, FinTech, or Energy/Commodities/Logistics
Proven experience managing communications during significant corporate or service crises
Exceptional written and verbal communication skills with a strong command of the English language
Excellent organizational skills with the ability to manage multiple complex communication workstreams
Proven experience with at least two communications platforms such as HubSpot, Customer.io, or Intercom
How to Stand Out (Preferred Qualifications)
Understanding of the commodities markets to ensure sensitive and relevant communications
Experience using CRM data (e.g., Salesforce) and analytics to inform communication strategies
#CommoditiesMarket #CustomerCommunications #CrisisManagement #B2BSaaS #CareerGrowth
"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer."
#J-18808-Ljbffr