
Global Operations Excellence Lead - AI-Driven Service
American Express Global Business Travel, Tallahassee, Florida, us, 32318
A global travel management company in Florida is seeking a strategic leader to enhance service delivery. This role focuses on leveraging AI and data analytics to drive operational excellence across global operations. Key responsibilities include establishing new service performance metrics, developing communication frameworks, and implementing employee engagement programs. Candidates should have 3-5 years in the travel industry, strong operational management experience, and excellent stakeholder communication skills. This position offers a competitive salary with bonuses and flexible benefits.
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