DEPT OF TRANSPORTATION Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.
EMPLOYEE RELATIONS OFFICER
Job Location: Address: Human Resources and Equal Opportunity 206 S. 17th Ave. Phoenix, AZ 85007
Salary Range: $74,999.92 - $84,999.92 Anticipated Salary: $79,999.92 Grade: 22 Closing Date: 02/16/2026
Job Summary The Employee Relations Officer (ERO) is responsible for providing support and guidance throughout the agency. Support includes but is not limited to mediation, coaching, progressive discipline, employee development, administrative personnel investigations, and training. Provides and assists leadership with implementing, administering, and analyzing employee performance. The ERO provides mediation and helps foster a positive work relationship between employees, managers, supervisors and administrators. The ERO provides consultative services to all areas within ADOT. The ERO also creates and provides training within various entities at ADOT.
This position may be available for remote work within Arizona (2 days per week in the office/hoteling).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, offices, and hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties Facilitates all aspects of employee relations inclusive of investigations, complaints and appeals, performance improvement plans, and progressive discipline. Compiles documentation, interviews, policies, procedures, statutes, state and federal law records, also performs fact finding through research and analysis to build an informational report that will be reviewed by HR/Agency Leadership and Attorney General’s Office. Writes letters, memos, reports, presentations and general correspondence.
Provides guidance to supervisors/managers concerning all areas of employee relations. Including management of employee work performance and behaviors, recommending corrective and disciplinary actions and developing strategies to improve employee performance. Partners on policy updates and assessment of processes and rules.
Assists employees in understanding their responsibilities and rights, and advises on dealing with workplace problems in a productive manner. Provides mediation between employees and leaders.
Knowledge, Skills & Abilities (KSAs) Knowledge of
Demonstrated knowledge of agency disciplinary practices/procedures, ADOA personnel rules, Arizona Administrative Code and Family and Medical Leave Act
Demonstrated knowledge of Department of Labor Laws and Practices, Fair Labor Standards Act, Civil Rights Act of 1964 and Americans with Disabilities Act
Staffing policies and procedures
Process improvement/lean strategies
Skill in
Outstanding interpersonal skills
Effective written and oral communication
Methods of effective counseling/mediation
Problem solving and decision making
Researching, analyzing, and evaluating a wide variety of technical and administrative data
Exceptional administrative skills
Interpersonal relations
Critical thinking and deductive reasoning
Google Workspace
Ability to
Prioritize and problem solve
Attention to detail and organization
Effectively communicate with others
Maintain a professional demeanor and remain objective and unbiased
Provide sound advice to management regarding corrective/disciplinary actions
Correctly interpret rules, statutes, policies, procedures and directives
Gather and analyze facts objectively
Draw logical conclusions and propose practical solutions and problems
Confidentiality and utmost discretion
Selective Preference(s) Degree in Human Resources or related field. Human Resources certification (PHR, SHRM, HRCI, etc.). Experience in Human Resources setting (Employee Relations, Generalist, Business Partner, Recruiting, HR Operations).
Pre-Employment Requirements This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2‑10‑207.11).
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly‑placed foster/ adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long‑term disability insurance
Optional employee benefits include short‑term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page.
Retirement Mandatory participation in the Arizona Retirement System (ASRS) is required.
Contact Us For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712‑8188 option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712‑8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
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EMPLOYEE RELATIONS OFFICER
Job Location: Address: Human Resources and Equal Opportunity 206 S. 17th Ave. Phoenix, AZ 85007
Salary Range: $74,999.92 - $84,999.92 Anticipated Salary: $79,999.92 Grade: 22 Closing Date: 02/16/2026
Job Summary The Employee Relations Officer (ERO) is responsible for providing support and guidance throughout the agency. Support includes but is not limited to mediation, coaching, progressive discipline, employee development, administrative personnel investigations, and training. Provides and assists leadership with implementing, administering, and analyzing employee performance. The ERO provides mediation and helps foster a positive work relationship between employees, managers, supervisors and administrators. The ERO provides consultative services to all areas within ADOT. The ERO also creates and provides training within various entities at ADOT.
This position may be available for remote work within Arizona (2 days per week in the office/hoteling).
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, offices, and hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties Facilitates all aspects of employee relations inclusive of investigations, complaints and appeals, performance improvement plans, and progressive discipline. Compiles documentation, interviews, policies, procedures, statutes, state and federal law records, also performs fact finding through research and analysis to build an informational report that will be reviewed by HR/Agency Leadership and Attorney General’s Office. Writes letters, memos, reports, presentations and general correspondence.
Provides guidance to supervisors/managers concerning all areas of employee relations. Including management of employee work performance and behaviors, recommending corrective and disciplinary actions and developing strategies to improve employee performance. Partners on policy updates and assessment of processes and rules.
Assists employees in understanding their responsibilities and rights, and advises on dealing with workplace problems in a productive manner. Provides mediation between employees and leaders.
Knowledge, Skills & Abilities (KSAs) Knowledge of
Demonstrated knowledge of agency disciplinary practices/procedures, ADOA personnel rules, Arizona Administrative Code and Family and Medical Leave Act
Demonstrated knowledge of Department of Labor Laws and Practices, Fair Labor Standards Act, Civil Rights Act of 1964 and Americans with Disabilities Act
Staffing policies and procedures
Process improvement/lean strategies
Skill in
Outstanding interpersonal skills
Effective written and oral communication
Methods of effective counseling/mediation
Problem solving and decision making
Researching, analyzing, and evaluating a wide variety of technical and administrative data
Exceptional administrative skills
Interpersonal relations
Critical thinking and deductive reasoning
Google Workspace
Ability to
Prioritize and problem solve
Attention to detail and organization
Effectively communicate with others
Maintain a professional demeanor and remain objective and unbiased
Provide sound advice to management regarding corrective/disciplinary actions
Correctly interpret rules, statutes, policies, procedures and directives
Gather and analyze facts objectively
Draw logical conclusions and propose practical solutions and problems
Confidentiality and utmost discretion
Selective Preference(s) Degree in Human Resources or related field. Human Resources certification (PHR, SHRM, HRCI, etc.). Experience in Human Resources setting (Employee Relations, Generalist, Business Partner, Recruiting, HR Operations).
Pre-Employment Requirements This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class‑appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2‑10‑207.11).
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).
Benefits
Sick leave
Vacation with 10 paid holidays per year
Paid Parental Leave—Up to 12 weeks per year paid leave for newborn or newly‑placed foster/ adopted child (pilot program).
Health and dental insurance
Retirement plan
Life insurance and long‑term disability insurance
Optional employee benefits include short‑term disability insurance, deferred compensation plans, and supplemental life insurance
By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by the State of Arizona, please visit our benefits page.
Retirement Mandatory participation in the Arizona Retirement System (ASRS) is required.
Contact Us For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712‑8188 option 2.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712‑8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.
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