Customer Service Representative
Sterling Engineering, Granite Heights, Wisconsin, United States
Salary: $50,000–$56,000 (base, depending on experience)
Position Overview: Our client is a large and growing manufacturing organization specializing in valve solutions for the oil and gas industry. They are seeking an Inside Sales Representative to support their Midland, TX operations. This role serves as a critical link between customers, outside sales, engineering, and operations, ensuring accurate quoting, order processing, and high levels of customer satisfaction.
Key Responsibilities:
Support outside sales and key accounts with quoting, order entry, and customer communication
Respond to inbound customer inquiries regarding pricing, lead times, specifications, and product availability
Prepare and manage quotes, sales orders, and order changes within ERP/CRM systems
Coordinate with engineering, production, and logistics teams to ensure on-time delivery
Maintain strong relationships with customers in the oil and gas sector
Track sales activity and follow up on open quotes and opportunities
Assist with resolving order issues, discrepancies, or delivery concerns
Qualifications:
2+ years of inside sales, customer service, or sales support experience (manufacturing or industrial preferred)
Experience supporting oil & gas, valves, or industrial equipment is a strong plus
Strong communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with ERP/CRM systems and Microsoft Office
Why Work Here? Broader Career Opportunities: As part of a larger platform, employees now have access to more diverse roles, training paths, and internal mobility across the expanded company footprint. (Logical inference based on typical post-acquisition integration opportunities.)
Stronger Customer Value Proposition: Combined technical expertise and product breadth help employees position the company more competitively with customers — making it easier to win business and build lasting relationships.
Enhanced Stability & Scale: The company (founded in the 1950's serves over 20,000 customers nationwide, giving teammates the backing of a financially stable, diversified organization as opposed to a standalone regional distributor.
Access to Vendor & Training Resources: Being part of the company often brings deeper vendor partnerships, structured training programs, and shared best practices — enabling employees to grow technical and sales competencies.
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Position Overview: Our client is a large and growing manufacturing organization specializing in valve solutions for the oil and gas industry. They are seeking an Inside Sales Representative to support their Midland, TX operations. This role serves as a critical link between customers, outside sales, engineering, and operations, ensuring accurate quoting, order processing, and high levels of customer satisfaction.
Key Responsibilities:
Support outside sales and key accounts with quoting, order entry, and customer communication
Respond to inbound customer inquiries regarding pricing, lead times, specifications, and product availability
Prepare and manage quotes, sales orders, and order changes within ERP/CRM systems
Coordinate with engineering, production, and logistics teams to ensure on-time delivery
Maintain strong relationships with customers in the oil and gas sector
Track sales activity and follow up on open quotes and opportunities
Assist with resolving order issues, discrepancies, or delivery concerns
Qualifications:
2+ years of inside sales, customer service, or sales support experience (manufacturing or industrial preferred)
Experience supporting oil & gas, valves, or industrial equipment is a strong plus
Strong communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with ERP/CRM systems and Microsoft Office
Why Work Here? Broader Career Opportunities: As part of a larger platform, employees now have access to more diverse roles, training paths, and internal mobility across the expanded company footprint. (Logical inference based on typical post-acquisition integration opportunities.)
Stronger Customer Value Proposition: Combined technical expertise and product breadth help employees position the company more competitively with customers — making it easier to win business and build lasting relationships.
Enhanced Stability & Scale: The company (founded in the 1950's serves over 20,000 customers nationwide, giving teammates the backing of a financially stable, diversified organization as opposed to a standalone regional distributor.
Access to Vendor & Training Resources: Being part of the company often brings deeper vendor partnerships, structured training programs, and shared best practices — enabling employees to grow technical and sales competencies.
#J-18808-Ljbffr