Group Sales Manager - The Waldorf Astoria New York
Hilton Worldwide, Inc., Rochester, New York, United States
Job Description - Group Sales Manager - The Waldorf Astoria New York (HOT0CBHR)
Group Sales Manager - The Waldorf Astoria New York (Job Number: HOT0CBHR)
Work Locations Waldorf Astoria - New York, 301 Park Avenue New York 10022
About the Role Waldorf Astoria New York returned as a defining symbol of timeless elegance and unforgettable moments. Meticulously restored to unite historic glamour with modern innovation, this iconic hotel is seeking a Group Sales Manager to play a pivotal role in its next chapter.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
Want to learn more? Hotel Website , Instagram, Facebook , YouTube
What will I be doing? The Group Sales Manager is responsible for proactively developing, negotiating, and closing group business while serving as a trusted partner to our customers. This role requires a proactive, strategic thinker who understands the luxury group market and can deliver strong sales results and consistently strives to maximize revenue and profitability for all hotel revenue streams. You will collaborate closely with internal teams to ensure seamless execution and a level of service that reflects the highest standards of luxury hospitality.
Hilton’s Commercial Services organization is comprised of team members driving sales, revenue, marketing, catering, and event management, call center, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.
The Group Sales Manager will support this “commercial engine”.
Position Summary As a Team Member, your essential functions in this role include such things as:
Identify, qualify, and secure new group opportunities through proactive sales calls, networking, and industry events.
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
Prepare and present tailored proposals, contracts, and presentations aligned with brand standards
Collaborate cross-functionally with Events, Operations, Revenue, and Marketing to ensure flawless delivery
Manage and grow existing accounts and relationships to maximize revenue and market share.
Collaborate with the sales and revenue teams to analyze business opportunities
Participate in travel industry trade shows, client entertainment, and promotional events.
Maintain accurate and up-to-date account information in the systems (Delphi, OnQ, or similar).
Prepare monthly reports, forecasts, and account reviews for leadership.
Ensure all sales activities align with brand standards and company goals.
Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution for the clients.
Ensure high quality service by communicating and assisting others to understand the customer needs.
Other duties as necessary based on business needs
Salary Range:
The annual salary range for this role is $85,000-$95,000 and is based on applicable and specialized experience and location.
What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Required Qualifications
Minimum Education: College Degree
Minimum 2 Year Experience in luxury hotel sales operation
Prior experience with Luxury Group Sales Segment
Strong negotiation, communication and organizational skills
Knowledge of global travel trends and hospitality best practices
Travel may be required
Additional/Helpful Qualifications
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development.
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Our Values
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Key Attributes
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.
The Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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Group Sales Manager - The Waldorf Astoria New York (Job Number: HOT0CBHR)
Work Locations Waldorf Astoria - New York, 301 Park Avenue New York 10022
About the Role Waldorf Astoria New York returned as a defining symbol of timeless elegance and unforgettable moments. Meticulously restored to unite historic glamour with modern innovation, this iconic hotel is seeking a Group Sales Manager to play a pivotal role in its next chapter.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
Want to learn more? Hotel Website , Instagram, Facebook , YouTube
What will I be doing? The Group Sales Manager is responsible for proactively developing, negotiating, and closing group business while serving as a trusted partner to our customers. This role requires a proactive, strategic thinker who understands the luxury group market and can deliver strong sales results and consistently strives to maximize revenue and profitability for all hotel revenue streams. You will collaborate closely with internal teams to ensure seamless execution and a level of service that reflects the highest standards of luxury hospitality.
Hilton’s Commercial Services organization is comprised of team members driving sales, revenue, marketing, catering, and event management, call center, and analytics functions. These functions are the core of Hilton’s “commercial engine” and are essential to Hilton’s ability to drive profitable growth.
The Group Sales Manager will support this “commercial engine”.
Position Summary As a Team Member, your essential functions in this role include such things as:
Identify, qualify, and secure new group opportunities through proactive sales calls, networking, and industry events.
Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market.
Prepare and present tailored proposals, contracts, and presentations aligned with brand standards
Collaborate cross-functionally with Events, Operations, Revenue, and Marketing to ensure flawless delivery
Manage and grow existing accounts and relationships to maximize revenue and market share.
Collaborate with the sales and revenue teams to analyze business opportunities
Participate in travel industry trade shows, client entertainment, and promotional events.
Maintain accurate and up-to-date account information in the systems (Delphi, OnQ, or similar).
Prepare monthly reports, forecasts, and account reviews for leadership.
Ensure all sales activities align with brand standards and company goals.
Make decisions and solve problems by analyzing and evaluating the issues and determining the best solution for the clients.
Ensure high quality service by communicating and assisting others to understand the customer needs.
Other duties as necessary based on business needs
Salary Range:
The annual salary range for this role is $85,000-$95,000 and is based on applicable and specialized experience and location.
What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Required Qualifications
Minimum Education: College Degree
Minimum 2 Year Experience in luxury hotel sales operation
Prior experience with Luxury Group Sales Segment
Strong negotiation, communication and organizational skills
Knowledge of global travel trends and hospitality best practices
Travel may be required
Additional/Helpful Qualifications
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development.
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Our Values
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Key Attributes
Quality
Productivity
Customer Focus
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.
The Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#J-18808-Ljbffr