Position Overview
We are searching for a Call Center Representative to join our growing team at Gohiya in San Antonio. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering outstanding customer service. If you're a clear communicator with a positive attitude and a passion for helping others, we’d love to meet you!
Job Full time
Salary Range $16.00–$25.00 per hour
Key Responsibilities
Respond to a high volume of inbound customer calls with professionalism and care
Assist callers by answering questions, resolving issues, and providing accurate information
Maintain detailed and accurate records of customer interactions in our system
Follow company policies and procedures while delivering top-tier customer support
Escalate complex cases to the appropriate department or supervisor when needed
Meet performance targets for call quality, resolution time, and customer satisfaction
Minimum Requirements
High school diploma or GED
Basic computer literacy and ability to navigate call center systems
Effective multitasking, problem-solving, and organizational abilitiesCustomer-focused mindset and positive attitude
Reliable attendance and punctuality
What We Offer
Competitive hourly pay
Performance-based bonuses and incentives
Health, dental, and vision insurance options
Paid time off and holidays
Ongoing training and professional development
A supportive and inclusive workplace culture
#J-18808-Ljbffr
Job Full time
Salary Range $16.00–$25.00 per hour
Key Responsibilities
Respond to a high volume of inbound customer calls with professionalism and care
Assist callers by answering questions, resolving issues, and providing accurate information
Maintain detailed and accurate records of customer interactions in our system
Follow company policies and procedures while delivering top-tier customer support
Escalate complex cases to the appropriate department or supervisor when needed
Meet performance targets for call quality, resolution time, and customer satisfaction
Minimum Requirements
High school diploma or GED
Basic computer literacy and ability to navigate call center systems
Effective multitasking, problem-solving, and organizational abilitiesCustomer-focused mindset and positive attitude
Reliable attendance and punctuality
What We Offer
Competitive hourly pay
Performance-based bonuses and incentives
Health, dental, and vision insurance options
Paid time off and holidays
Ongoing training and professional development
A supportive and inclusive workplace culture
#J-18808-Ljbffr