Amazon Channel Manager
Reports To:
Director of Ecommerce
Location:
Rochester, NY. Open to candidates outside of Rochester.
Compensation:
Base salary: $90,000 - $115,000 depending on experience
Performance-based bonus tied to channel growth metrics
Comprehensive benefits package
About the Company
TES Staffing is partnering with an established, multi-channel e-commerce company operating large, high-volume Amazon storefronts with thousands of SKUs across multiple product categories. Amazon represents the majority of their marketplace business and a significant portion of total company revenue.
As they enter a major rebrand and next phase of growth, this role is critical to unlocking the next level of performance across Amazon and other marketplaces.
Role Overview We are searching for someone who can own and grow the Amazon 3P channel. This is a Business & Industrial supply business with 10,000+ active SKUs, consistent year-over-year growth, and a lot of room to run. The right person lives in Seller Central, keeps a large catalog healthy and competitive, and knows how to find and go after the next pocket of growth.
You'll be the Amazon expert in the building. You'll own the channel growth strategy, define inventory and fulfillment expectations that operations teams execute against, set the standard for how customers are served on Amazon, and manage a team of remote team members and external agency partners. You'll work closely with the Director of Ecommerce and the broader ecommerce and supply chain teams.
If you've never logged into Seller Central, this role is not for you.
What You'll Own Amazon Growth Strategy
Develop and own the Amazon channel growth plan. You're the one identifying where the opportunities are and how to go after them.
Analyze the catalog to prioritize high-impact areas: assortment gaps, underperforming categories, conversion optimization, traffic growth, and selection expansion
Build and present strategic recommendations to the Director of Ecommerce for resourcing and prioritization
Stay current on Amazon marketplace trends, algorithm changes, and competitive dynamics
Amazon Operations & Account Health
Manage day-to-day Seller Central operations across a 10,000+ SKU catalog
Monitor and maintain account health, policy compliance, and Buy Box performance
Manage SKU setup, product feeds, flat files, and catalog hygiene
Stay ahead of Amazon policy changes, algorithm updates, and enforcement trends
Inventory & Fulfillment Standards
Define inventory targets, replenishment cadences, and FBA/MFN allocation strategy.
Supply chain and operations teams execute to your specifications.
Own the business case for inventory decisions. You need to understand the P&L and balance sheet implications of stock levels, storage fees, aging inventory, and fulfillment mix.
Monitor FBA storage costs and inbound/outbound economics. Set expectations and flag risks early.
You don't purchase inventory or manage the warehouse, but the teams that do are working to your plan.
Customer Experience Standards
Own the standard for how Amazon customer interactions are handled: response times, tone, resolution approach, and escalation paths
You don't manage the customer service team directly, but you set the bar and make sure it's being met
Monitor customer metrics (ODR, feedback, A-to-Z claims) and drive corrective action when things slip
Amazon Content & Merchandising
Own all Amazon-native content: listing copy, titles, bullets, A+ Content, Brand Store pages, and imagery optimization
Run regular listing audits to keep content accurate, compliant, and performing
Coordinate with the ecommerce team when products need new photography, creative assets, or remerchandising
Identify underperforming listings and build optimization plans
Agency & Team Management
Direct and manage remote team members handling catalog updates, case management, listing work, and operational tasks
Manage the external advertising/PPC agency. Set expectations, review performance, and hold them accountable on ROAS and spend efficiency.
Evaluate and recommend third‑party tools and service partners as needed
Reporting & Insights Track and report on key channel metrics: revenue, margins, Buy Box %, advertising efficiency, catalog health, and fulfillment costs
Turn data into clear recommendations for the ecommerce leader
Provide regular updates to leadership on channel performance and growth opportunities
How You'll Work Cross-Functionally This role sits at the center of several teams. Here's how those partnerships work:
Director of Ecommerce
is your direct partner on channel priorities, P&L performance, and brand strategy across The Lab Stockroom
Supply chain & operations
executes on the inventory targets, replenishment needs, and fulfillment mix you define
Customer support
delivers against the standards you set for Amazon customer interactions
Creative & ecommerce team
produces the photography and assets you identify as needed
External PPC agency
runs ad execution to your direction; you review performance and drive accountability
What We're Looking For Required
2-4 years managing an Amazon 3P seller account with a large catalog (1,000+ ASINs)
Hands‑on experience with both FBA and merchant‑fulfilled models
Strong working knowledge of Amazon SEO, catalog management, A+ Content, and Brand Store
Ability to manage and direct remote team members and external agency partners
Comfortable with data. You can pull reports, spot trends, and make recommendations.
Strong organizational skills and ability to manage multiple priorities across a large SKU base
Bachelor's degree or equivalent experience
Preferred
Experience with third‑party Amazon tools (Helium 10, Jungle Scout, or similar)
Background in B2B, industrial, or lab/science supply categories
Experience managing external PPC/advertising agencies
Familiarity with Amazon advertising mechanics (Sponsored Products, Sponsored Brands)
#J-18808-Ljbffr
Reports To:
Director of Ecommerce
Location:
Rochester, NY. Open to candidates outside of Rochester.
Compensation:
Base salary: $90,000 - $115,000 depending on experience
Performance-based bonus tied to channel growth metrics
Comprehensive benefits package
About the Company
TES Staffing is partnering with an established, multi-channel e-commerce company operating large, high-volume Amazon storefronts with thousands of SKUs across multiple product categories. Amazon represents the majority of their marketplace business and a significant portion of total company revenue.
As they enter a major rebrand and next phase of growth, this role is critical to unlocking the next level of performance across Amazon and other marketplaces.
Role Overview We are searching for someone who can own and grow the Amazon 3P channel. This is a Business & Industrial supply business with 10,000+ active SKUs, consistent year-over-year growth, and a lot of room to run. The right person lives in Seller Central, keeps a large catalog healthy and competitive, and knows how to find and go after the next pocket of growth.
You'll be the Amazon expert in the building. You'll own the channel growth strategy, define inventory and fulfillment expectations that operations teams execute against, set the standard for how customers are served on Amazon, and manage a team of remote team members and external agency partners. You'll work closely with the Director of Ecommerce and the broader ecommerce and supply chain teams.
If you've never logged into Seller Central, this role is not for you.
What You'll Own Amazon Growth Strategy
Develop and own the Amazon channel growth plan. You're the one identifying where the opportunities are and how to go after them.
Analyze the catalog to prioritize high-impact areas: assortment gaps, underperforming categories, conversion optimization, traffic growth, and selection expansion
Build and present strategic recommendations to the Director of Ecommerce for resourcing and prioritization
Stay current on Amazon marketplace trends, algorithm changes, and competitive dynamics
Amazon Operations & Account Health
Manage day-to-day Seller Central operations across a 10,000+ SKU catalog
Monitor and maintain account health, policy compliance, and Buy Box performance
Manage SKU setup, product feeds, flat files, and catalog hygiene
Stay ahead of Amazon policy changes, algorithm updates, and enforcement trends
Inventory & Fulfillment Standards
Define inventory targets, replenishment cadences, and FBA/MFN allocation strategy.
Supply chain and operations teams execute to your specifications.
Own the business case for inventory decisions. You need to understand the P&L and balance sheet implications of stock levels, storage fees, aging inventory, and fulfillment mix.
Monitor FBA storage costs and inbound/outbound economics. Set expectations and flag risks early.
You don't purchase inventory or manage the warehouse, but the teams that do are working to your plan.
Customer Experience Standards
Own the standard for how Amazon customer interactions are handled: response times, tone, resolution approach, and escalation paths
You don't manage the customer service team directly, but you set the bar and make sure it's being met
Monitor customer metrics (ODR, feedback, A-to-Z claims) and drive corrective action when things slip
Amazon Content & Merchandising
Own all Amazon-native content: listing copy, titles, bullets, A+ Content, Brand Store pages, and imagery optimization
Run regular listing audits to keep content accurate, compliant, and performing
Coordinate with the ecommerce team when products need new photography, creative assets, or remerchandising
Identify underperforming listings and build optimization plans
Agency & Team Management
Direct and manage remote team members handling catalog updates, case management, listing work, and operational tasks
Manage the external advertising/PPC agency. Set expectations, review performance, and hold them accountable on ROAS and spend efficiency.
Evaluate and recommend third‑party tools and service partners as needed
Reporting & Insights Track and report on key channel metrics: revenue, margins, Buy Box %, advertising efficiency, catalog health, and fulfillment costs
Turn data into clear recommendations for the ecommerce leader
Provide regular updates to leadership on channel performance and growth opportunities
How You'll Work Cross-Functionally This role sits at the center of several teams. Here's how those partnerships work:
Director of Ecommerce
is your direct partner on channel priorities, P&L performance, and brand strategy across The Lab Stockroom
Supply chain & operations
executes on the inventory targets, replenishment needs, and fulfillment mix you define
Customer support
delivers against the standards you set for Amazon customer interactions
Creative & ecommerce team
produces the photography and assets you identify as needed
External PPC agency
runs ad execution to your direction; you review performance and drive accountability
What We're Looking For Required
2-4 years managing an Amazon 3P seller account with a large catalog (1,000+ ASINs)
Hands‑on experience with both FBA and merchant‑fulfilled models
Strong working knowledge of Amazon SEO, catalog management, A+ Content, and Brand Store
Ability to manage and direct remote team members and external agency partners
Comfortable with data. You can pull reports, spot trends, and make recommendations.
Strong organizational skills and ability to manage multiple priorities across a large SKU base
Bachelor's degree or equivalent experience
Preferred
Experience with third‑party Amazon tools (Helium 10, Jungle Scout, or similar)
Background in B2B, industrial, or lab/science supply categories
Experience managing external PPC/advertising agencies
Familiarity with Amazon advertising mechanics (Sponsored Products, Sponsored Brands)
#J-18808-Ljbffr