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Venue Sales & Operations Manager

Hightop Hospitality, Saint Paul, Minnesota, United States, 55199

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Venue Manager SalesFocused | Event Execution | Client Experience

$55,000–$60,000 Base + Commission + Bonus + Benefits

Hightop Hospitality is seeking a

Venue Sales & Operations Manager

to join our growing venue and catering division. This is an onsite, fulltime, handson role responsible for all venue sales activity and daytoday event execution at a primary venue, while supporting other Hightop Hospitality venues and catering teams as needed.

Our ideal candidate is a motivated and confident, hospitalityfocused professional who thrives at the intersection of venue sales, operational execution, and client relationships. You will be accountable for the full event lifecycle and overall client experience, while consistently meeting venue booking goals. This role is ideal for a hospitality professional who enjoys accountability, building client relationships, and being handson in delivering memorable events.

What You’ll Do Sales & Booking Performance

Meet or exceed monthly and annual venue booking goals

Serve as the primary point of contact for all sales inquiries and venue tours

Create and present venue availability, proposals, and contracts to prospective leads

Actively sell venue offerings, catering services, and event enhancements

Plan and execute salesfocused marketing events such as open houses, wedding fairs, and tours

Capture and submit event highlights, visuals, and content ideas to support social media and marketing efforts

Venue Operations & Event Execution

Oversee event planning, coordination, and onsite dayofevent execution

Manage daytoday venue operations, including timelines, layouts, and event logistics

Serve as the primary client contact throughout the planning process, event day, and postevent followup

Coordinate and partner with Hightop Hospitality catering teams, vendors, and internal partners to ensure seamless events

Lead by example to create a professional, client and guestfocused environment for staff and vendors

Assist with event setup and teardown as needed

Reporting & Accountability

Complete weekly and monthly sales and operations reporting

Maintain accurate booking, revenue, and event documentation

Complete postevent followups and report feedback to the Venue Director

Uphold brand standards, service quality, and operational consistency

Support Hightop Hospitality venues and catering teams as needed

What We’re Looking For

Experience in venue sales, event sales, or venue/event management with demonstrated success in booking and executing events

Strong attention to detail with the ability to manage contracts, timelines, and event details accurately

Proactive, solutionoriented mindset with the ability to anticipate client, guest, and operational needs

Demonstrated problemsolving skills with the ability to remain calm, professional, and guestfocused when navigating lastminute changes or challenges

Strong organizational skills with the ability to manage multiple events simultaneously

Professional communication skills, both verbal and written

Ability to stand for extended periods of time

Ability to lift up to 40 lbs occasionally (event setup and teardown)

Fulltime availability to work onsite, with a schedule that regularly includes nights and weekends

Compensation & Benefits

Base salary of $55,000–$60,000 plus commission

Bonus potential

401(k) with company match

Health and dental benefits

Shortterm and longterm disability insurance

Life insurance

Competitive PTO allowance

Company laptop

Cell phone stipend

About Hightop Hospitality Hightop Hospitality is a collection of restaurants, catering, and event venue brands committed to premium food, exceptional service, and genuine hospitality. Learn more at www.hightophospitality.com.

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