Client Services & Sales Support Specialist
Corporate Resources of Illinois, Schaumburg, Illinois, us, 60159
$80,000 - $110,000 annually DOE + Full benefits, 401K Match, hybrid, and PTO
We are a leading manufacturer of high-quality wire and cable solutions serving the electrical and power distribution industries. Our products support critical infrastructure, commercial projects, and industrial applications nationwide. We pride ourselves on precision manufacturing, exceptional customer service, and building long-term partnerships with our clients.
We are currently seeking a motivated and customer-focused Client Services & Sales Support Specialist to join our growing commercial team. This role is ideal for someone who thrives in a fast-paced manufacturing environment, enjoys managing high-level customer accounts, and is passionate about supporting sales growth through both client service and business development efforts.
In this position, you will serve as a key point of contact for strategic accounts while also supporting our Business Development Manager with pricing quotes, customer outreach, and sales coordination. You will play an important role in warm lead calling, maintaining strong client relationships, and ensuring seamless communication between customers and internal teams.
Key Responsibilities
Manage and support a portfolio of high-value customer accounts, ensuring exceptional service and long-term retention
Serve as a trusted account management resource for client needs, inquiries, and ongoing support
Partner closely with the Business Development Manager to assist with pricing strategies, quote preparation, and proposal coordination
Conduct warm lead outreach calls to prospective and existing customers to support business growth and account expansion
Coordinate order processing, documentation, invoicing support, and internal communication across departments
Track customer requests, sales activities, and project deliverables to ensure accuracy and timely completion
Assist with contract documentation, account renewals, and ongoing customer satisfaction efforts
Maintain organized records and reporting through spreadsheets, CRM tools, and internal systems
Support a collaborative team environment focused on operational excellence and customer success
Qualifications
Minimum of 3 years of experience in account management, client services, sales support, or a related role
Experience supporting business development or sales teams within a manufacturing, electrical, or industrial environment is a plus
Strong ability to prepare pricing quotes, coordinate proposals, and manage customer communications
Comfortable conducting warm lead calls and supporting sales outreach initiatives
Strong communication and relationship-building skills with a customer-first mindset
Proficiency in Microsoft Office Suite; experience with ERP/CRM systems such as Oracle is highly desirable
*Corporate Resources has been hired by our client to recruit for this open position and any/all other positions as requested and posted.
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We are a leading manufacturer of high-quality wire and cable solutions serving the electrical and power distribution industries. Our products support critical infrastructure, commercial projects, and industrial applications nationwide. We pride ourselves on precision manufacturing, exceptional customer service, and building long-term partnerships with our clients.
We are currently seeking a motivated and customer-focused Client Services & Sales Support Specialist to join our growing commercial team. This role is ideal for someone who thrives in a fast-paced manufacturing environment, enjoys managing high-level customer accounts, and is passionate about supporting sales growth through both client service and business development efforts.
In this position, you will serve as a key point of contact for strategic accounts while also supporting our Business Development Manager with pricing quotes, customer outreach, and sales coordination. You will play an important role in warm lead calling, maintaining strong client relationships, and ensuring seamless communication between customers and internal teams.
Key Responsibilities
Manage and support a portfolio of high-value customer accounts, ensuring exceptional service and long-term retention
Serve as a trusted account management resource for client needs, inquiries, and ongoing support
Partner closely with the Business Development Manager to assist with pricing strategies, quote preparation, and proposal coordination
Conduct warm lead outreach calls to prospective and existing customers to support business growth and account expansion
Coordinate order processing, documentation, invoicing support, and internal communication across departments
Track customer requests, sales activities, and project deliverables to ensure accuracy and timely completion
Assist with contract documentation, account renewals, and ongoing customer satisfaction efforts
Maintain organized records and reporting through spreadsheets, CRM tools, and internal systems
Support a collaborative team environment focused on operational excellence and customer success
Qualifications
Minimum of 3 years of experience in account management, client services, sales support, or a related role
Experience supporting business development or sales teams within a manufacturing, electrical, or industrial environment is a plus
Strong ability to prepare pricing quotes, coordinate proposals, and manage customer communications
Comfortable conducting warm lead calls and supporting sales outreach initiatives
Strong communication and relationship-building skills with a customer-first mindset
Proficiency in Microsoft Office Suite; experience with ERP/CRM systems such as Oracle is highly desirable
*Corporate Resources has been hired by our client to recruit for this open position and any/all other positions as requested and posted.
#J-18808-Ljbffr