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Employee Benefits Account Coordinator

Brown & Brown, Portland, Oregon, United States, 97204

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Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown

is seeking an

Employee Benefits Account Coordinator

to join our growing team in

Portland, OR .

The Account Coordinator assists a team of Employee Benefits Account Managers with routine tasks while learning the Employee Benefits Insurance Industry. Functions may include data entry/processing, filing, reviewing contracts, and peer reviewing customer materials. Additionally, the AC will be actively engaged in learning activities such as in-house training courses, mentoring, and industry certification in preparing to move into the Account Manager, Technical Analyst or Marketing Analyst position in the future.

How You Will Contribute

Supports a team of Small and/or Large Group Account Managers

Perform routine clerical tasks including data entry and filing including renewing customers’ benefit plans in BAM

Review and update plan attributes in BAM following each renewal

Save sold plans and rates in ImageRight

Work with carriers to request materials for customers (e.g., Open Enrollment materials) and/or follow up on previous requests made by AMs

Support AMs with processing adds, terms or changes to employee enrollments

Communicate with carriers regarding customer billing discrepancies or simple claims issues

Generate personalized forms for each customer (e.g., Annual Compliance Notices)

Review carrier contracts for accuracy

Draft employee communications materials for peer review by AM

Skills & Experience To Be Successful

Bachelor’s Degree (BA/BS) or be a high school graduate with a minimum of one (1) year of office environment experience; other combination of work and/or education will be considered

Willingness and desire to learn about Employee Benefits

Fluent with Microsoft Windows, Office 365, Word, and Excel

Ability to learn software program at an accelerated ability

Exceptional telephone demeanor

Must have excellent customer service and interpersonal skills

Maintain a high level of confidentiality

Teammate Benefits & Total Well-Being

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

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