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Customer Service Representative

Dallas Plumbing, Dallas, Texas, United States, 75215

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Now Hiring! Customer Service Representative (CSR) – In‑Office Position

If you’re looking for a company that values professionalism, teamwork, and taking great care of both customers and employees, you’re in the right place. For more than 120 years,

Dallas Plumbing & Air Conditioning

has provided dependable, high-quality service across the Dallas community. We’re proud of the reputation we’ve built—and even more proud of the supportive, growth‑minded culture we’ve created for our team.

If you’re an experienced

Customer Service Representative

who thrives in a fast‑paced call center environment and enjoys helping customers with care and confidence, we’d love to connect!

Responsibilities

Answer incoming calls, emails, and messages from customers

Provide accurate information and assist with customer inquiries

Resolve issues promptly and professionally

Document interactions and update customer records

Collaborate with team members and other departments as needed

Follow company policies, procedures, and performance standards

Requirements

Previous customer service experience preferred, but not required

Strong communication and problem‑solving skills

Ability to multitask in a fast‑paced environment

Comfortable working rotating weekend shifts

Reliable, punctual, and team‑oriented

Must be able to work on‑site each day

What We Offer

Benefits package

Competitive hourly pay

Consistent weekly schedule

Supportive team environment

Opportunities for growth and training

Schedule:

Monday–Friday with rotating weekend shifts Compensation:

$15–$20 per hour (based on experience) Location:

In‑office role

Please submit a copy of your resume for consideration.

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