
A fast-growing AI-native patent intelligence platform is seeking a Customer Success Manager to own the post-sale customer lifecycle. This role involves leading onboarding, ensuring customer retention, and leveraging data insights to advocate for clients. Ideal candidates will have over 3 years of SaaS experience, strong communication skills, and familiarity with CRM tools. The position is based in New York, offering a dynamic work environment focused on innovation and client success.
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