Remote Escalations Lead – Home Solutions

A leading global business services company seeks an Executive Resolutions Specialist to handle customer escalations and inquiries from various channels. The ideal candidate should have strong analytical and communication skills with at least an Associate's Degree in Business or equivalent experience. The role involves investigating complaints, managing multiple priorities, and documenting issues for reporting. The position offers flexibility, with multiple shifts available, and requires a dedication to customer service and continuous improvement. #J-18808-Ljbffr