Hybrid Service Desk Analyst (Tier 1–2) - ServiceNow

A leading tech solutions provider is seeking a Service Desk Analyst for a hybrid Tier 1/Tier 2 role. Responsibilities include providing technical assistance, delivering Tier-1 support, and escalating issues as necessary. Candidates must have a high school diploma, proficiency with ServiceNow, and excellent customer service skills. Additional certifications like CompTIA A+, Security+, or Network+ are preferred. This position is based in Arlington, Virginia, and offers a dynamic work environment. #J-18808-Ljbffr