**ESSENTIAL DUTIES AND RESPONSIBILITIES**: Include, but are not limited to the following as other duties may be assigned:* Promotes the general goals and objectives of the Heart of Texas Goodwill Industries.* Create, implement, and provide continuous quality improvements for Goodwill’s Family Services.* Ensure compliance with all state and federal childcare regulations, including maintaining licensure with the Texas Health and Human Services Commission.* Establish and maintain policies, procedures, and systems that ensure safety, efficiency, and compliance.* Oversee financial operations including budgeting, enrollment, supply management, and accurate recordkeeping.* Create and manage staff schedules to ensure appropriate ratios, teamwork, and operational efficiency.* Recruit, hire, train, mentor, and evaluate staff to maintain a skilled and mission-driven team.* Provide guidance on classroom practices, curriculum implementation, behavior management and family engagement strategies.* Maintains accountability of inventory of supplies and materials essential to the operation of the program and follows proper procedures for new acquisitions and purchases.* Develop strong partnerships with parents, community agencies, and local organizations to support enrollment and outreach.* Plan and coordinate the annual program calendar with educational, social, and family-focused activities.* Maintain effective communication with staff, families, and stakeholders through multiple channels.* Stay current on best practices in childcare, early childhood education, and family strengthening services through professional development.* Ensure confidentiality, professionalism, and child safety in all areas of responsibility.* Contribute to fundraising, community relations, and long-term program planning.| Interpersonal Skills | Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience. || Community and Service | Effectively communicates the benefits and impact of Goodwill’s services to stakeholders. || Business Acumen | Accurately interprets data, policies, and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures. |* Proven leadership and management skills in a licensed childcare center, preschool, or early childhood education program.* Demonstrated success managing center operations including budgeting, enrollment, compliance, and staff supervision.* Proven knowledge of state and federal childcare regulations, licensing standards and quality rating/accreditation systems (e.g., NAEYC).* Experience in staff recruitment, training, coaching, and performance management.* Background in curriculum development, family engagement, and community partnership preferred.* Non-profit program administration or fund development experience a plus.* Strong understanding of child development, early learning frameworks, and family support practices.* Excellent leadership, organizational, and communication skills.* Ability to build positive relationships with children, families, staff, and community partners.* Commitment to equity, inclusion, and culturally responsive care.* Hands-on leader with the ability to balance daily operations and long-term planning.* Must be able to identify potential hazards and implement control measures to reduce risk and maintain a safe work environment.* Strong customer service skills and the ability to work effectively with a variety of individuals and personalities, both internally (employees and staff) and externally (the media, businesses, community partners, etc.)* Proficiency in completing assignments independently, on time, and within budget.* Ability to multi-task, prioritize and thrive in fast-paced, consistently changing environment.* Ability to uphold high standards of confidentiality, ethics and integrity.
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