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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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You’ll partner with Customer Success, Sales, and Revenue Operations to define renewal processes, establish pricing frameworks, and embed value‑driven narratives that reinforce Permutive’s market leadership with our publisher partners.\n\nAbout the Team\nYou’ll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We’re focused on ensuring our customers meet their organizations’ strategic goals while also helping us achieve world‑class customer satisfaction and net revenue retention. We’re a forward‑thinking team who cares deeply about our customers’ businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams.\n\nWhat You’ll Be Doing\nAs a Senior Account Manager within our Customer Success Team, you’ll play a pivotal role in maximizing revenue and developing strategic commercial partnerships with our key publisher clients. You will act as a trusted commercial advisor, proactively identifying and closing opportunities for platform expansion, negotiating renewals, and driving sustained growth by ensuring clients adopt our technology’s full value. You must confidently communicate commercial value at every level, from daily contacts to CXO decision‑makers, while consistently delivering predictable revenue and ongoing account health.\n\nRenewal Management\nKPI: Gross Revenue Retention (GRR)\n\nLead and support renewals across strategic, enterprise, and key publisher accounts to ensure all renewals include a standard rate increase.\n\nPartner with Customer Success Managers (CSMs) to build comprehensive renewal strategies that emphasize realized value, ROI, and future growth.\n\nImprove renewal forecasting processes to better assess risks and identify growth opportunities through 2025/2026.\n\nDrive proactive engagement throughout the customer lifecycle to ensure retention and long‑term success.\n\nExpansion Strategies\nKPI: Net Dollar Retention (NDR)\n\nYou will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive’s solutions to those requirements.\n\nDevelop and implement cross‑sell strategies for products such as Routing, Prospecting, and IBM Watson integrations.\n\nLead and support expansion opportunities across key publisher accounts, growing multi‑product adoption and account penetration.\n\nEstablishing Pricing Power\nKPI: Enablement and process development to positively impact GRR and NDR\n\nEstablish a consistent, scalable process for achieving average rate increases of 5–10% while securing every renewal.\n\nBuild and articulate strong value narratives to reinforce Permutive’s pricing power during renewal and expansion negotiations.\n\nCreate enablement materials and processes that standardize renewal playbooks, pricing collateral, and customer touchpoints.\n\nCollaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions.\n\nCollaborate cross‑functionally with Product, Finance, and Revenue Operations to refine pricing governance and align on commercial best practices.\n\nWhat you’ll need?\nYou’ll be perfect for this role if you have:\n\nSignificant experience (8+ years) of working in account management, customer success, or revenue strategy within AdTech, SaaS, or digital media.\n\nA strong record of driving renewals, expansions, and rate increases across enterprise or strategic publisher accounts, consistently exceeding revenue targets.\n\nStrong commercial acumen, with outstanding analytical skills and proven experience in pricing strategy, forecasting, and retention modelling\n\nA proven ability to lead by example across key accounts, effectively creating compelling narratives and aligning cross‑functional teams to drive clear, measurable results\n\nExceptional communication and negotiation skills, very comfortable articulating commercial value to influence senior stakeholders\n\nA highly organised, data‑driven approach to solving customer challenges and are consistently motivated by achieving measurable revenue and retention outcomes.\n\nWhat we’re offering\nWe take a structured, objective approach to salary‑setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between $150,000 and $175,000.\n\nOur Bonus Structure\nIf you join Permutive as an Account Manager with a base salary of $150,000 and reach 100% quota attainment in a year, your OTE for that year will be around $250,000. The true earning potential is significantly higher as your potential to earn is uncapped, 100% quota attainment is the minimum expectation for our Account Managers.\n\nPermutive Benefits\n\nIn this together: As a full‑time employee, you'll become a shareholder with stock options, sharing in our collective success.\n\nFamily Comes First: Primary caregivers receive up to 6 months of fully paid leave and secondary caregivers receive 3 months of fully paid leave to bond with their little ones.\n\nYour Time, Your Way: Flexible hours let you fit work around your life, whether it's hitting the gym, meditating, or handling family needs.\n\nUpgraded Workspace: A $450 budget helps you create the perfect home office setup.\n\nRecharge & Refocus: Unlimited paid time off (with a minimum of 25 days + public holidays) ensures you get the rest you need.\n\nGrow with Us: Ongoing training and development opportunities fuel your career aspirations.\n\nMental Health Matters: We prioritize your well‑being with free access to TalkSpace, our mental health partner.\n\nHealthy & Happy: Comprehensive health, dental, and vision coverage keeps you and your family feeling your best. Choose a plan with 100% coverage for yourself, with options to cover your dependents at 75%.\n\nWork Your Way\nPermutive trusts you to manage your time and deliver results. Our hybrid model allows you to choose where you work best, whether in your own productive space or our London (Farringdon) or New York (Union Square) offices. That said, none of us work alone; we are part of a team.\n\nTo foster collaboration and connection, teams in these locations come together in person at least once a week and are encouraged to benefit from being in our offices to meet with teams more often. Commercial and customer‑facing teams are encouraged to embrace in‑person interactions to build lasting relationships with clients and colleagues.\n\nEvery Permutive employee gets together in person at the company’s Annual Kick Off for a week in February. Each year’s event promises to be an exciting opportunity for us to come together, reconnect with colleagues, and align on our shared vision for the year ahead.\n\nDiversity, Equity & Inclusion\nAt Permutive, we’re taking a thoughtful, intersectional, long‑term approach to diversity, equity & inclusion. We care deeply about creating an inclusive work environment that allows everyone to flourish, and we are taking continual action to progress in that direction.\n\nWe’re committed to hiring people regardless of race, religion, colour, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, age, neurodiversity status, disability status, or otherwise.\n\n#J-18808-Ljbffr","About Us\nPermutive is the data collaboration platform that powers the advertising ecosystem.\n\nWe exist to build an advertising ecosystem that respe...","Senior Account Manager (Publisher) Job at Permutive in New York","New York, NY, US, 10261",["B","1830226164"],"Work at Permutive","2 hours ago","/jobs/1830226164-senior-account-manager-publisher-job-at-permutive-in-new-york","/jobs?keyword=Permutive","/jobs?location=New+York%2C+NY%2C+US%2C+10261","/jobs?keyword=Senior+Account+Manager+%28Publisher%29+Job+at+Permutive+in+New+York",{"_429":428,"_434":548,"_452":453,"_444":549,"_243":438,"_441":438,"_427":428,"_111":550,"_431":432,"_433":194,"_454":453,"_442":443,"_425":551,"_455":552,"_430":127,"_476":529,"_460":553,"_478":550,"_479":443,"_481":554,"_483":484,"_485":555},["D",1771027200000],"Integrated Specialty Coverages","Sales Operations Manager (Commercial P&C Insurance)",["B","2619518665"],"Work at Integrated Specialty Coverages","/jobs/2619518665-sales-operations-manager-commercial-pc-insurance","/jobs?keyword=Integrated+Specialty+Coverages","/jobs?keyword=Sales+Operations+Manager+%28Commercial+P%26C+Insurance%29","actionData","errors"]