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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
This role is essential for expanding the customer base through direct community engagement and sales activities. It involves presenting current broadband service offers and facilitating customer transitions to these services. The position requires consistent achievement of sales targets within the direct-to-consumer segment. Success is measured by meeting sales goals and supporting customer satisfaction through follow-up interactions. The work directly contributes to organizational growth and enhances customer experiences in new markets.

Job Responsibilities:

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

High School Diploma/GED (Required)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets

Knowledge, Skills and Abilities:

Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required)
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required)
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required)
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required)
Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required)

Licenses and Certifications:

Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred)
Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred)

At least 18 years of age
Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay: $30,000.00Annualized Incentive Target: $48,600

Successful candidates actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobiles amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, youre living our values while investing in your career growthand we applaud it. Youre unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Required

Preferred

Job Industries

Sales & Marketing

","

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our cus...","T-Fiber D2C Broadband Specialist - Chicago, Illinois","Joliet, IL, US, 60431",["B","2609304667"],"Work at T-Mobile USA, Inc.","17 days ago","/jobs/2609304667-t-fiber-d2c-broadband-specialist-chicago-illinois","/jobs?keyword=T-Mobile+USA%2C+Inc.","/jobs?location=Joliet%2C+IL%2C+US%2C+60431","/jobs?keyword=T-Fiber+D2C+Broadband+Specialist+-+Chicago%2C+Illinois",{"_429":428,"_434":533,"_452":453,"_444":445,"_243":534,"_441":535,"_427":428,"_111":523,"_431":194,"_433":194,"_454":453,"_442":467,"_425":536,"_455":456,"_430":118,"_476":537,"_460":538,"_478":523,"_479":467,"_481":482,"_483":539,"_485":531},["D",1771423340000],"

Job Responsibilities :

Drive customer acquisition by engaging potential customers through door-to-door and community outreach activities to present broadband service offers
Conduct post-sale follow-up interactions to support customer satisfaction and service retention
Manage communication of service benefits and address customer inquiries to facilitate informed decisions
Collaborate with sales leadership to align outreach efforts with business objectives and market strategies
Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience :

High School Diploma/GED (Required)
Less than 2 years - Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics
Less than 2 years - Presenting and explaining complex product offerings effectively to potential customers
Less than 2 years - Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets

Knowledge, Skills and Abilities :

Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
Communication Exceptional verbal and effective written communication skills necessary for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)
Customer Engagement Strong ability to connect with customers, address their inquiries, and facilitate a seamless integration into T-Mobile services, enhancing customer satisfaction and loyalty. (Required)
Negotiation Advanced negotiation capabilities to secure sales agreements and achieve or exceed set sales targets. (Required)
Problem Solving Competence in identifying and resolving issues during the sales process, ensuring a smooth customer experience. (Required)
Adaptability Flexibility to modify sales approaches based on varying customer needs and evolving market conditions, maintaining effectiveness across scenarios. (Required)
Product Presentation: Skill in delivering engaging and informative presentations about T-Mobile's products and services to potential customers. (Required)

Licenses and Certifications :

Certified Sales Professional (CSP): Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred)
Certified Professional in Learning and Performance (CPLP): Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred)

At least 18 years of age
Legally authorized to work in the United States

Travel :
Travel Required (Yes/No): Yes

DOT Regulated :
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay: $30,000.00

Annualized Incentive Target: $48,600

Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder–it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth–and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-844-###-####. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

","

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team membe...",["B","2579330703"],"10 hours ago","/jobs/2579330703-t-fiber-d2c-broadband-specialist-chicago-illinois","/jobs?location=Joliet",{"_429":428,"_434":541,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":542,"_431":432,"_433":194,"_454":453,"_442":543,"_425":544,"_455":456,"_430":118,"_476":545,"_460":546,"_478":542,"_479":543,"_481":482,"_483":547,"_485":548},["D",1771200000000],"Specialist, Broadband - Lakeville, MN","None, None, US",["B","2619509805"],"3 days ago","/jobs/2619509805-specialist-broadband-lakeville-mn","/jobs?location=None%2C+None%2C+US","/jobs?keyword=Specialist%2C+Broadband+-+Lakeville%2C+MN",{"_429":428,"_434":550,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":551,"_431":432,"_433":194,"_454":453,"_442":552,"_425":553,"_455":456,"_430":118,"_476":477,"_460":554,"_478":551,"_479":552,"_481":482,"_483":555,"_485":556},["D",1771113600000],"Specialist Broadband Lakeville MN","Lakeville, MN, US, 55044",["B","2619509804"],"/jobs/2619509804-specialist-broadband-lakeville-mn","/jobs?location=Lakeville%2C+MN%2C+US%2C+55044","/jobs?keyword=Specialist+Broadband+Lakeville+MN","actionData","errors"]