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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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Manager, AI Strategy & Operation

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and network systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United Statesinvesting over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.

The Manager, AI Strategy & Operation role is part of a newly formed AI Transformation Team under the Business Management Organization. This role focuses on executing the strategy and operation that align to company-wide AI transformation objectives. Through these AI projects, this role delivers tangible business results to achieve strategic business objectives, operational efficiency and innovation. This role reports to the Director, Head of AI Transformation Team.

Role and Responsibilities

AI Platform/Service Operation

Plan and execute the rollout of new AI platform/service features to internal users
Lead beta testing and user acceptance testing of new AI platform/service features
Lead AI platform/service operation including AI agent publishing, API & MCP request reviews, and user authority management
Conduct training and provide guidance of new AI platform/service features to internal users
Track AI platform/service usage, manage VOC, and mitigate risks
Drive follow-up action items based on performance and usage analysis

Market Research and Benchmarking

Proactively search and stay current with emerging AI & ML technologies and industry trends
Identify opportunities and develop plans for application within the business
Conduct benchmarking of industry, headquarter, and other subsidiaries to identify and leverage best practices

Execute AI Strategy & Governance

Execute company-wide AI strategy and roadmaps
Determine strategic approach for AI platform/service operation and set strategic priorities
Present insights, proposals, business cases, and progress updates to leadership and internal stakeholders. Translate complex technical concepts into actionable decisions to achieve operational excellence

Support AI Use Case Discovery and End-to-End AI Lifecycle Execution

Support discovery of tangible AI use case opportunities and pain points by each business team
Participate in AI use case discovery workshops and weekly AI Crew meetings with business teams
Support strategic planning, scoping, design, execution, and tracking of AI use case end-to-end lifecycle including ideation, proof-of-concept, pilot, and scale up
Conduct data-driven ROI & benefits analysis in planning and conduct KPI analysis post execution
Identify and mitigate AI platform/service risks and blockers from both internal and external factors
Manage continuous improvement of implemented AI use cases
Provide AI security guidance for internal users
Challenge the status quo in search of new AI-driven processes, ideas, and technology to deliver strategic business objectives

Skills and Qualifications

Minimum Qualifications

Bachelor's degree required; MBA or Master's degree is a plus
5+ years of experience with a Bachelor's Degree or 3+ years of experience with a Master's Degree in AI, Computer Science, Engineering, or related field
Strong understanding of AI technologies, including machine learning, natural language processing, and data analytics and their application in business processes
Strong project management skills and experience with AI implementation tools
Strong analytical abilities to analyze business performance and ROI on AI use case implementation projects
Strong passion to stay current on the latest AI trends and market & industry insights to apply to AI use case implementation
Exceptional verbal and written communication and presentation skills to both internal and external clients coupled with exceptional Microsoft PowerPoint & Excel capabilities
Ability to build strong relationships with peers, across the organization and the senior leadership

Preferred Qualifications

2+ years of experience applying AI/ML, including Generative AI
Experience in the technology or management consulting industry
Experience in leading AI-driven strategy, transformation, and/or adoption projects from concept through deployment, including roadmap creation, cross-functional alignment, data readiness, technical scoping, and enterprise-wide implementation
Proficiency in data analysis & automation tools (e.g. SQL, Tableau, Alteryx, RPA), deep understanding of AI platforms, and/or Python coding knowledge
Certifications in AI, machine learning, and project management methodologies
Experience in strategy, consulting, innovation, and/or process creation & redesign
High-level of confidence, integrity, enthusiasm, and presence that fits a fast-paced, energetic and proactive organization
Expertise in critical evaluation of complex problems and providing clear and concise recommendations
Experience leading engagements with the business units and external customers
Advanced problem-solving skills with the ability to work cross-functionally to resolve issues and generate results among potentially conflicting stakeholder positions
Experience defining and managing external partnerships and contracts with technology vendors, consulting firms and solution providers to accelerate AI transformation
Experience summarizing and presenting analytical work to senior leadership

The salary range for this role is expected to be between [$126,000] and [$155,500]. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

","

Manager, AI Strategy & Operation

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and M...","Manager AI Strategy and Operations","Englewood Cliffs, NJ, US, 07632",["B","2619338962"],"Work at Samsung","3 days ago","/jobs/2619338962-manager-ai-strategy-and-operations","/jobs?keyword=Samsung","/jobs?location=Englewood+Cliffs%2C+NJ%2C+US%2C+07632","/jobs?keyword=Manager+AI+Strategy+and+Operations",{"_429":428,"_434":527,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":528,"_431":529,"_433":194,"_454":453,"_442":518,"_425":530,"_455":456,"_430":118,"_476":531,"_460":532,"_478":528,"_479":518,"_481":482,"_483":524,"_485":533},["D",1771372800000],"Corporate Marketing Internship","Internship",["B","2619525837"],"1 days ago","/jobs/2619525837-corporate-marketing-internship","/jobs?keyword=Corporate+Marketing+Internship",{"_429":428,"_434":535,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":536,"_431":432,"_433":194,"_454":453,"_442":537,"_425":538,"_455":456,"_430":118,"_476":531,"_460":539,"_478":536,"_479":537,"_481":482,"_483":540,"_485":541},["D",1771372800000],"Senior HR Business Partner","Austin, TX, US, 78716",["B","2619522694"],"/jobs/2619522694-senior-hr-business-partner","/jobs?location=Austin%2C+TX%2C+US%2C+78716","/jobs?keyword=Senior+HR+Business+Partner",{"_429":428,"_434":543,"_452":453,"_444":445,"_243":438,"_441":438,"_427":428,"_111":544,"_431":529,"_433":194,"_454":453,"_442":545,"_425":546,"_455":456,"_430":118,"_476":531,"_460":547,"_478":544,"_479":545,"_481":482,"_483":548,"_485":549},["D",1771372800000],"Social Media Marketing Internship","Plano, TX, US, 75086",["B","2619538174"],"/jobs/2619538174-social-media-marketing-internship","/jobs?location=Plano%2C+TX%2C+US%2C+75086","/jobs?keyword=Social+Media+Marketing+Internship",{"_429":428,"_434":551,"_452":453,"_444":514,"_243":552,"_441":553,"_427":428,"_111":554,"_431":432,"_433":194,"_454":453,"_442":443,"_425":555,"_455":520,"_430":118,"_476":521,"_460":556,"_478":554,"_479":443,"_481":523,"_483":484,"_485":557},["D",1771200000000],"

Associate Customer Success Manager

Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution.

Samsung's unique first party data help brands connect to their audience as they explore content across desktop, mobile, tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory.

The Opportunity

Samsung Ads is looking for energetic individuals to help support our growing organization. This person should be a strong communicator with the ability to multitask. If you are attention detailed and thrive in a results-based, sales environment then this could be the opportunity for you!

S/he will be responsible to build supporting materials for our advertisers and manage an internal process of the campaign life cycle. Candidates should have familiarity with digital advertising and its relationship with traditional advertising. Experience with Excel, PowerPoint are a must.

The Associate Customer Success Manager position will be based in NY and will closely align with our sales vertical strategy, supporting multiple Account Executives.

2-4 years' experience required; media planning or buying experience a plus.

Responsibilities

Support Customer Success Management team in executing advertiser's campaign goals (both pre and post-sales)
Manage the internal RFP process while ensuring timelines and goals are met
Work cross functionally with varying departments (Ad Operations, Inventory, Marketing, Finance, etc.) to facilitate campaign execution.
Develop a deep understanding of Samsung Ads products and sales offerings.
Work with dedicated Client Solutions Manager to track proposals, analyze post campaign delivery and billing.
Create processes as needed to streamline efficiencies while working with the CSM leadership team.

Specifically, the ACSM should also possess most of the following characteristics:

Strong verbal and written communication skills.
Ability to manage the needs of multiple stakeholders and adhere to timelines.
Direct and frequent communicator.
Process-oriented with excellent organizational skills.
Independent and driven to succeed.
True team player: takes full accountability for assigned tasks and believes in the importance of adhering to and communicating deadlines.
Possesses an eye for details and takes pride in the materials he/she creates, mindful that the quality of that work has real impact on the business.

The salary range for this role is expected to be between $80,000 and $105,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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Associate Customer Success Manager

Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-tim...","Associate CSM",["B","2619375653"],"/jobs/2619375653-associate-csm","/jobs?keyword=Associate+CSM","actionData","errors"]