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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[510,519,530,538,548],{"_429":428,"_434":511,"_452":453,"_444":445,"_243":512,"_441":513,"_427":428,"_111":514,"_431":194,"_433":194,"_454":453,"_442":443,"_425":515,"_455":456,"_430":115,"_476":516,"_460":517,"_478":514,"_479":443,"_481":482,"_483":484,"_485":518},["D",1771488932000],"

Join to apply for the Creative Director role at Desert Financial Credit Union.

The Creative Director is responsible for driving and growing the brand by championing innovative concepts and ensuring all creative output consistently elevates and reinforces the organizations brand identity across every touchpoint. The Creative Director leads and collaborates on strategic plans and objectives for the Copy, Design, and Video functions ensuring that leadership successfully establishes operational objectives and delegates operational assignments to their teams. The Creative Director serves as a creative visionary behind all marketing projects and initiatives and will be both a conceptual and a strategic thinker. They will be able to nurture ideas into exceptional experiences while also understanding how those ideas solve business problems, including what it takes to implement them successfully.

What you will do here

Strategic Direction: Direct the Copy, Design, and Video creative functions to align with Desert Financials objectives. Spearhead the creation of all creative strategies, ensuring that all touchpointssuch as website experience, digital campaigns, print advertising, marketing collateral, video and contentare cohesive, on brand, and coherent regarding style, quality, and tone of voice across all channels. Drive initiatives and continuous improvement that enhance the creative departments quality, thinking, and capabilities.
Leadership: Provide leadership and coaching to the Creative marketing teams with a focus on development and skill building ensuring that the team possesses the necessary culture, capabilities, tools, and processes to succeed. Illustrate and communicate concepts by providing direction on video, layouts, copy arrangements, typography, and aesthetic concepts, guiding the creative team toward successful execution.
Decision Making: Evaluate high-level creative work, providing final approvals and making critical decisions that shape the brands visual and narrative identity. Ensure all output meets the highest standards of quality and effectiveness.
Vendor Relations: Oversee and manage creative-related vendor partnerships and agency management.
Brand Vision: Cultivate a deep understanding of the credit unions brand ethos and cascade the insight to develop impactful concepts and strategies.
Perform other job-related duties as assigned.

What you will need

Bachelor's degree in Fine Arts, Graphic Arts, or Marketing required.
8+ years of video, digital and print advertising experience required.
5+ years of leadership experience with proven solid expertise in print, digital, video and content development required.
Strategic And Critical Thinking Skills Required required.
Excellent attention to detail and extremely organized with the ability to handle multiple deadlines in a fast-paced, changing environment required.
Expert knowledge in Photoshop, Illustrator and InDesign, understanding of HTML and Web browser capabilities, and strong typographical, motion graphic, and interaction design skills required.
Proven ability to work across teams and synthesize input from marketing, product management, sales, market research, and internal and external partners required.
Able to multi-task and excel under intense deadline pressure in a rapidly changing environment required.
Strong communicator who can work easily with designers and marketing team members required.
Creative problem-solver with the ability to foster and develop others ideas as well as your own required.
Self-driven, ability to manage timelines and drive for results required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug?free workplace and perform pre?employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

#J-18808-Ljbffr","

Join to apply for the Creative Director role at Desert Financial Credit Union.

The Creative Director is responsible for dri...","Creative Director Job at Desert Financial Credit Union in Phoenix",["B","2122892107"],"1 hours ago","/jobs/2122892107-creative-director-job-at-desert-financial-credit-union-in-phoenix","/jobs?keyword=Creative+Director+Job+at+Desert+Financial+Credit+Union+in+Phoenix",{"_429":428,"_434":520,"_452":453,"_444":445,"_243":521,"_441":522,"_427":428,"_111":523,"_431":194,"_433":194,"_454":453,"_442":524,"_425":525,"_455":456,"_430":118,"_476":526,"_460":527,"_478":523,"_479":524,"_481":482,"_483":528,"_485":529},["D",1771243200000],"The Digital Engagement Associate contributes to the success of the credit union by responding to member inquiries, enhancing member interactions, and strengthening relationships through digital channels including chat, email, and phone. They support organizational objectives for growth and deepening member relationships by providing accurate information and making appropriate product and service recommendations. Digital Engagement Associates manage a high volume of member interactions while delivering timely, professional and positive experiences. They positively represent the credit union with integrity and exemplify Desert Financials’ Vision and Core Values through every interaction.

What you will do here:

Provide prompt, efficient, and accurate service in response to digital and phone requests, inquiries, or problems by researching and providing effective solutions that support member satisfaction and loyalty.

Create exceptional member experiences to achieve organizational objectives through in-depth knowledge of credit union products and services. Accurately assess member needs, educate members and recommend appropriate financial solutions that contribute to growth and engagement.

Demonstrate exceptional written and verbal communication skills with a high attention to detail and the ability to adapt tone for digital environments. Identify trends, elevate priority issues and collaborate across teams to improve processes and member experiences.

Exhibit high levels of personal drive and strong time management skills to effectively prioritize and manage workload to achieve performance objectives. Initiate and pursue self‑development opportunities.

Maintain and expand knowledge of systems, processes, procedures, and regulatory guidelines. Demonstrate learning agility to adapt to new tools, technologies, and procedures.

Perform other job‑related duties as assigned.

What you will need:

High School Diploma or GED

required.

2+ years of customer service experience

required.

1+ year Contact Center experience

preferred.

Exceptional written and verbal communication skills with the ability to tailor tone and approach for digital channels (chat, email, phone)

required.

Strong problem‑solving, analytical and decision‑making skills to assess member needs and identify appropriate solutions

required.

Demonstrated emotional intelligence and empathy to build trust and positive connections in a virtual environment

required.

Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail in a high‑volume environment

required.

Demonstrated competence using Microsoft Office Suite (Outlook, Excel, Word)

required.

Detailed knowledge of financial services and products such as auto loans, home equity loans, mortgage, deposit, and checking accounts

preferred.

Extensive experience with member contact and ongoing relationship building

preferred.

Contact Center experience working with chat, digital and/or phone systems

preferred.

Working knowledge of Saleforce.com or similar CRM systems

preferred.

NMLS – Nationwide Multistate Licensing System

required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

#J-18808-Ljbffr\n","The Digital Engagement Associate contributes to the success of the credit union by responding to member inquiries, enhancing member interactions, a...","Digital Engagement Associate","Phoenix, Arizona, United States, 85003",["B","2594910017"],"2 days ago","/jobs/2594910017-digital-engagement-associate","/jobs?location=Phoenix%2C+Arizona%2C+United+States%2C+85003","/jobs?keyword=Digital+Engagement+Associate",{"_429":428,"_434":531,"_452":453,"_444":445,"_243":532,"_441":533,"_427":428,"_111":534,"_431":194,"_433":194,"_454":453,"_442":524,"_425":535,"_455":456,"_430":118,"_476":526,"_460":536,"_478":534,"_479":524,"_481":482,"_483":528,"_485":537},["D",1771243200000],"A credit union is seeking a Digital Engagement Associate in Phoenix, Arizona, to manage member inquiries via chat, email, and phone. The role entails delivering excellent service, recommending financial products, and enhancing member relationships. Candidates should possess a High School Diploma or GED, 2+ years of customer service experience, and strong problem-solving abilities. This position emphasizes communication, attention to detail, and the use of digital platforms for engaging with members effectively. A commitment to growth and member satisfaction is crucial.\n#J-18808-Ljbffr\n","A credit union is seeking a Digital Engagement Associate in Phoenix, Arizona, to manage member inquiries via chat, email, and phone. The role entai...","Digital Engagement & Member Experience Specialist",["B","2594919418"],"/jobs/2594919418-digital-engagement-member-experience-specialist","/jobs?keyword=Digital+Engagement+%26+Member+Experience+Specialist",{"_429":428,"_434":539,"_452":453,"_444":540,"_243":438,"_441":438,"_427":428,"_111":541,"_431":432,"_433":194,"_454":453,"_442":443,"_425":542,"_455":543,"_430":118,"_476":544,"_460":545,"_478":541,"_479":443,"_481":546,"_483":484,"_485":547},["D",1771372800000],"Terros","Benefit Enrollment Specialist - Desert Cove (6158)",["B","2619512466"],"Work at Terros","1 days ago","/jobs/2619512466-benefit-enrollment-specialist-desert-cove-6158","/jobs?keyword=Terros","/jobs?keyword=Benefit+Enrollment+Specialist+-+Desert+Cove+%286158%29",{"_429":428,"_434":549,"_452":453,"_444":445,"_243":550,"_441":551,"_427":428,"_111":552,"_431":194,"_433":194,"_454":453,"_442":553,"_425":554,"_455":456,"_430":118,"_476":526,"_460":555,"_478":552,"_479":553,"_481":482,"_483":556,"_485":557},["D",1771293600000],"Bilingual Digital Engagement Advocate

The Digital Engagement Advocate supports the success of the credit union and its members by responding to sales inquiries sourced through both digital and phone channels. Through consultative sales conversations, the Advocate recommends appropriate products and services to support organizational growth and deepen member relationships. Advocates engage a high volume of members and prospective members using credit unionsourced leads, ensuring each interaction is handled with professionalism, accuracy, and a focus on meeting member needs and financial wellbeing. Advocates positively represent the credit union by demonstrating Desert Financials' Vision and Core Values through daily interactions, decision-making, and service delivery.\nWhat you will do here:\nProvide exceptional digital and phone experiences by leveraging in-depth knowledge of credit union products and services. Accurately assess member needs to recommend appropriate financial solutions to meet member and organization objectives that drive digital engagement and adoption.\nDemonstrate strong personal drive, time management, and accountability to prioritize workload, pursue ongoing learning, and consistently meet or exceed individual sales and performance expectations.\nDemonstrate initiative by identifying and resolving member challenges, recognizing trends, escalating priority issues, and effectively utilizing credit union tools and resources.\nDemonstrate exceptional communication skills and attention to detail, modeling the credit union's mission, vision, and values in all member interactions.\nMaintain knowledge of relative processes, procedures, and regulatory guidelines.\nPerform other job-related duties as assigned.\nWhat you will need:\nHigh School Diploma or GED required.\n2+ years of customer service experience in a contact center, or Financial Service industry experience required.\n1+ years experience meeting sales objectives within the financial services industry or other types of retail businesses required.\n1+ years experience handling member contacts in a Desert Financial Credit Union Contact Center preferred.\nDemonstrated ability to drive individual sales performance through consultative conversations that align member needs with appropriate financial solutions required.\nDetailed knowledge of Financial Services related products such as auto loans, home equity loans, mortgage, deposit, and checking accounts preferred.\nExcellent organizational and written communication skills with strong problem solving and decision-making abilities.\nDemonstrated experience managing a high volume of member interactions while maintaining strong relationships and service quality standards required.\nDemonstrated competency using Microsoft Office Suite (Outlook, Word, Excel) required.\nContact Center knowledge including working with chat, digital and phone systems preferred.\nWorking knowledge of Saleforce.com or similar CRM systems for managing leads, member interactions, and sales activities preferred.\nNMLS - Nationwide Multistate Licensing System required.\nWe are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

","Bilingual Digital Engagement Advocate

The Digital Engagement Advocate supports the success of the credit union and its members by respondi...","Bilingual Digital Engagement Advocate","Phoenix, Arizona, United States, 85034",["B","2607979946"],"/jobs/2607979946-bilingual-digital-engagement-advocate","/jobs?location=Phoenix%2C+Arizona%2C+United+States%2C+85034","/jobs?keyword=Bilingual+Digital+Engagement+Advocate","actionData","errors"]