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Director Of Employee Relations

The Director of Employee Relations will lead the design and execution of KIPP NorCal's employee relations strategy, fostering a positive, inclusive, and legally compliant work environment for over 1100 staff members. This role will provide expert guidance on conflict resolution, employee counseling, and complex workplace issues, while also ensuring adherence to all applicable employment laws and policies. The Director will train and coach managers and school leaders on best practices in employee relations, lead high-level investigations, and build the systems, tools, and processes that strengthen the organization's overall employee experience. Reporting to the Chief People Officer, the Director will serve on the Total Employee Experience (TEX) leadership team and manage three Employee Relations Associate Directors.

Preferred Qualifications:

Mission Oriented - Holds a deep belief in the brilliance of our students and their potential; and in the transformative power of education for liberation. Demonstrates our Regional Support Office values of excellence, equity, courage and compassion.
Expertise in Employee Relations - Experience in managing employee relations issues. Knowledge of HR and employee relations processes/laws/regulations; and of California credentialing regulations preferred.
Ability to Build Strong Relationships - Demonstrates a relationship orientation through collaboration, approachability, strong listening skills, empathy, and transparent communication.

Experience:

Demonstrated commitment to advancing racial equity and belief in our vision for diversity, equity and inclusion
At least 10 years of related professional experiences
Successful navigation of complex talent/HR issues
TK-12, non-profit, and/or mission-driven work experience preferred
Successful experience in managing teams

Education:

Bachelor's degree required; graduate degree such as law degree preferred
Society of Human Resources Management (SHRM) or Human Capital Institute certification preferred

Essential Functions and Responsibilities:

Lead Employee Relations Function

Create and lead overall strategy to manage employee relations issues, including complaints, performance issues, and other issues as they arise
Plans approach to complex and/or highly visible personnel issues, informed by legal guidance
Maintains organization and record keeping of all issues
Collects and analyzes data to identify trends and patterns in employee relations, and makes recommendations to Chief People Officer and other KIPP NorCal leaders
Directly manages employee relations at the Regional Support Office (RSO) and School Leaders; also manages team members who directly manage employee relations at school sites

Counseling, Advising, and Training

Provide guidance to managers and employees on employee relations matters, including policies, procedures, and potential issues
Design and deliver training programs for managers and employees on topics like employee relations, conflict resolution, and workplace behavior
Provide guidance and support on performance management processes, including coaching, counseling, and disciplinary actions

Conflict Resolution

Maintain and update as necessary KIPP NorCal's escalation protocol for employee complaints and grievances
When issues are escalated to the TEX team, conduct thorough investigations into accusations of employee harassment, discrimination, or other workplace issues, including:

Interviewing those involved
Reviewing documents and evidence
Drafting clear and detailed reports

Maintains strict confidentiality with everyone involved
Recommend resolutions to Chief People Office for decision and execution
Facilitate mediations and restorative meetings, as needed
Lead the Title IX process as the region's coordinator

Develop Tools and Protocols

Develop and maintain protocols for investigations, interviews, performance improvement plans, and other employee relations topics
Develop and facilitate monthly workshops aligned to the Performance Management Cycle, New or Updated Policies, promotion processes, etc.
Lead annual updates to Staff Handbook
Lead TEX team projects as needed

Compliance

Ensure compliance with employment laws and regulations, staying up to date on legal changes
Participates in arbitration proceedings on behalf of the organization

Employee Handbook

Make annual updates to the Employee Handbook to ensure employees have access to all organization policies, relevant state and federal laws, and information they can use to be successful in their role
Work with the TEX team and KIPP NorCal's first team (all department leads) to make updates to employee policies as they are needed
Coordinate workshops to educate the teams on any handbook updates
Ensure distribution of the handbook annually

Team Leadership and Management

Contributes to setting TEX team goals, and works to align department team goals to broader TEX team goals
Models, contributes, and supports a positive and inclusive culture on the TEX team
Helps manage TEX team's budget
Collaborates in hiring processes for TEX team roles
Creates clear expectations for direct reports, aligned to Professional Development Plans and TEX team goals, and supports direct reports to ensure their success

Other

May serve as an external representative of KIPP Northern California
Shares talent best practices and collaborates across the national KIPP network
Performs other related duties and special projects as required or assigned

Physical, Mental and Environmental Demands

Physical: Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment up to 20 lbs. Physical agility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping, and reaching overhead.
Mental: Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.
Environmental: Office environment subject to interruptions and distractions. Frequent travel to schools and districts. KIPP adheres to health and safety guidelines as outlined by the CDC, CDE, and public health agencies' recommendations.

Classification

This is a full-time, exempt position based on a full year calendar cycle, based out of our Regional Support Office (RSO). The RSO currently operates in a hybrid fashion. The Director can expect to work in person 2-3 days per week and remotely or in the field the remaining days, subject to change based on the needs of the role and organization. In the first six months of the role, the Director should expect more in person days to build relationships with school and RSO teams.

About KIPP Public Schools Northern California

We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choosecollege, career, and beyondso they can lead fulfilling lives and build a more just world.

Our student community consists of nearly 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San Jose, Redwood City, and Stockton. 79% qualify for free or reduced price lunch, 23% are multilingual learners, and 10% have special needs. We strive to cultivate a representative team of teachers and leaders that reflect our students' diversity.

Compensation

KIPP Northern California is dedicated to you and your family's well-being

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Director Of Employee Relations

The Director of Employee Relations will lead the design and execution of KIPP NorCal's employee relation...","Director of Employee Relations",["B","2619340201"],"Work at KIPP Northern California","3 days ago","/jobs/2619340201-director-of-employee-relations","/jobs?keyword=KIPP+Northern+California","/jobs?keyword=Director+of+Employee+Relations",{"_429":428,"_434":529,"_452":453,"_444":530,"_243":438,"_441":438,"_427":428,"_111":531,"_431":432,"_433":194,"_454":453,"_442":532,"_425":533,"_455":534,"_430":115,"_476":535,"_460":536,"_478":531,"_479":532,"_481":537,"_483":538,"_485":539},["D",1771027200000],"Aspire Public Schools","Regional Director of Human Resources - Employee Relations","None, None, US",["B","2619530167"],"Work at Aspire Public Schools","5 days ago","/jobs/2619530167-regional-director-of-human-resources-employee-relations","/jobs?keyword=Aspire+Public+Schools","/jobs?location=None%2C+None%2C+US","/jobs?keyword=Regional+Director+of+Human+Resources+-+Employee+Relations",{"_429":428,"_434":541,"_452":453,"_444":542,"_243":438,"_441":438,"_427":428,"_111":543,"_431":432,"_433":194,"_454":453,"_442":443,"_425":544,"_455":545,"_430":115,"_476":524,"_460":546,"_478":543,"_479":443,"_481":547,"_483":484,"_485":548},["D",1771200000000],"La Clinica de La Raza","Human Resources Functional Lead (Employee Relations)",["B","2619544709"],"Work at La Clinica de La Raza","/jobs/2619544709-human-resources-functional-lead-employee-relations","/jobs?keyword=La+Clinica+de+La+Raza","/jobs?keyword=Human+Resources+Functional+Lead+%28Employee+Relations%29",{"_429":428,"_434":550,"_452":453,"_444":530,"_243":438,"_441":438,"_427":428,"_111":551,"_431":432,"_433":194,"_454":453,"_442":443,"_425":552,"_455":534,"_430":115,"_476":553,"_460":554,"_478":551,"_479":443,"_481":537,"_483":484,"_485":555},["D",1771372800000],"Assistant Expanded Learning Site Director",["B","2619518148"],"1 days ago","/jobs/2619518148-assistant-expanded-learning-site-director","/jobs?keyword=Assistant+Expanded+Learning+Site+Director","actionData","errors"]