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Retail Sales Associate, Full Time - Country Club Plaza

Full time 424 W 47th Street, Kansas City, MO, US 64112

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

As a FT Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

Consistently treat all customers and employees with respect and contribute to a positive work environment.
Promote loyalty by educating customers about our loyalty programs.
Seek out and engage with customers to drive sales and service using suggestive selling.
Enhance customer experience using all omnichannel offerings.
Be accountable to personal goals which contribute to overall store goals and results.
Support sales floor, fitting room, cash wrap, back of house, as required.
Maintain a neat, clean and organized work center.
Handle all customer interactions and potential issues returns courteously and professionally.
Execute operational processes effectively and efficiently.

Who You Are

A good communicator with the ability to effectively interact with customers and your team to meet goals.
A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
Passionate about retail and thrive in a fast-paced environment.
A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
Able to utilize retail technology.
Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Old Navy

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.
Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.
Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
Employee stock purchase plan.
Medical, dental, vision and life insurance.
See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

","

Retail Sales Associate, Full Time - Country Club Plaza

Full time 424 W 47th Street, Kansas City, MO, US 64112

About Old Navy
Sales Manager

for the

Crowne Plaza Kansas City Downtown

in Kansas City, MO.

Job Purpose:\nMeets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management.

Direct Sales:

Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.

Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.

Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.

New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.

Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Greenwood hotels.

Plans and implements an on-going Targeted Account Development \"hit list\" in order to create new revenue and acquire valuable hotel contacts, and contracts.

Continually targets and prospects for new business through telemarketing, individual creativity and innovation.

Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.

Account Service and Management: Maintains well-documented, accurate, organized and up-to‑date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.

Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.

Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.

Promptly follows‑up on all customer needs and inquiries in an efficient and expedient manner.

Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.

Time Management:

Focuses on revenue‑producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.

Professionalism:

Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.

Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service‑focused approach, and a caring, sincere attitude at all times.

Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co‑workers for the best overall performance of the hotel.

Displays a neat, clean, and business‑like appearance at all times.

Qualifications and Requirements:\nHigh School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Candidates for a Sales Manager must have a minimum of 2+ years of hotel sales experience.

This job requires the ability to perform the following:

Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment.

Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions.

Understand and follow verbal/written instructions.

Work on more than one task at a time.

Develop strong internal and customer relationships.

Set and manage priorities and plan activities in advance.

Solve problems and make sound business decisions.

Respond to coaching, feedback and training.

Strong and effective sales skills.

Other:

Being passionate about people and service.

Strong communication skills are essential when interacting with guests and employees.

Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

Basic math skills are used frequently when handling cash or credit.

Problem-solving, reasoning, motivating, and training abilities are often used.

Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Pay range $60,000 to $75,000 annually

Free onsite employee parking

Free employee lunch

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k)

Employee assistance program

Employee discounts

Flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program

#J-18808-Ljbffr\n","Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable

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