The Account Executive plays a critical role in delivering an outstanding customer experience while driving revenue growth through consultative selling. This position focuses on identifying customer needs, clearly communicating the value of exterior home services, and converting qualified leads into closed sales. The Account Executive is responsible for building lasting customer relationships, effectively managing a robust sales pipeline, and consistently achieving performance and customer satisfaction goals.
Key Responsibilities
Utilize a consultative sales approach to assess customer needs and recommend tailored exterior home service solutions
Educate customers on available products, services, and industry best practices
Maintain a professional, customer-first mindset in all interactions
Manage inbound and outbound calls with prospective customers
Effectively overcome objections by articulating value, benefits, and service differentiation
Develop, manage, and maintain a healthy and sustainable sales pipeline
Convert qualified leads into closed sales using proven sales methodologies
Apply active listening techniques to uncover additional sales opportunities
Build rapport and foster long-term customer relationships
Maintain high customer satisfaction scores and service quality standards
Participate in ongoing training, coaching sessions, and performance reviews
Accurately document customer interactions and sales activity in company systems
Perform additional duties as assigned
Required Experience & Qualifications
Minimum of 2+ years of sales experience
Inside sales or call center experience preferred
Demonstrated consultative selling and closing expertise
Strong persuasion and negotiation skills
Excellent verbal and written communication abilities
Ability to influence purchasing decisions while maintaining professionalism
Proficient computer skills with the ability to navigate multiple systems efficiently
Bilingual (English/Spanish) preferred but not required
Core Competencies
Customer-focused mindset
Relationship building and rapport development
Active listening and needs assessment
Effective time and pipeline management
Accountability and strong follow-through
Adaptability in a fast-paced, performance-driven environment
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Key Responsibilities
Utilize a consultative sales approach to assess customer needs and recommend tailored exterior home service solutions
Educate customers on available products, services, and industry best practices
Maintain a professional, customer-first mindset in all interactions
Manage inbound and outbound calls with prospective customers
Effectively overcome objections by articulating value, benefits, and service differentiation
Develop, manage, and maintain a healthy and sustainable sales pipeline
Convert qualified leads into closed sales using proven sales methodologies
Apply active listening techniques to uncover additional sales opportunities
Build rapport and foster long-term customer relationships
Maintain high customer satisfaction scores and service quality standards
Participate in ongoing training, coaching sessions, and performance reviews
Accurately document customer interactions and sales activity in company systems
Perform additional duties as assigned
Required Experience & Qualifications
Minimum of 2+ years of sales experience
Inside sales or call center experience preferred
Demonstrated consultative selling and closing expertise
Strong persuasion and negotiation skills
Excellent verbal and written communication abilities
Ability to influence purchasing decisions while maintaining professionalism
Proficient computer skills with the ability to navigate multiple systems efficiently
Bilingual (English/Spanish) preferred but not required
Core Competencies
Customer-focused mindset
Relationship building and rapport development
Active listening and needs assessment
Effective time and pipeline management
Accountability and strong follow-through
Adaptability in a fast-paced, performance-driven environment
#J-18808-Ljbffr