Strategic Account Manager (FinTech SaaS)
Join a well-established enterprise in the FinTech Space!
A high-growth
enterprise SaaS business
is hiring a
Strategic Accounts Manager
to join its expanding Customer Success team. This is a remote role supporting a portfolio of high-value enterprise clients, with a strong focus on
retention, renewal, and revenue expansion .
You’ll manage a small number of strategic accounts, working closely with senior stakeholders to ensure long-term value, increased platform adoption, and continued commercial growth.
The Role:
Own and manage
6–10 enterprise accounts
valued at approximately
$1M ARR each
Managing an average order value of
$200,000
dealing with established financial organisations
Drive
customer retention, renewals, upsell, and cross-sell
opportunities within existing accounts
Act as the primary post-sale relationship owner, following the Sales handover
Deliver a high-touch, bespoke customer experience tailored to each client’s needs
Identify opportunities to
increase spend and expand usage
across the platform
Partner closely with Sales, Product, and Support teams to ensure customer success and commercial outcomes
Maintain a proactive, sales-driven mindset while delivering exceptional customer service
What We’re Looking For:
3+ years’ experience
in Account Management or Customer Success within a SaaS environment
Proven experience working with
enterprise customers
and complex stakeholder groups
Background managing a
smaller number of high-value accounts
with deep, consultative relationships
Experience with
enterprise SaaS deal sizes averaging ~$150,000+
Strong commercial acumen with a clear focus on
renewal and expansion revenue
Articulate, energetic, and confidence whilst engaging senior-level clients and personnel
Comfortable balancing customer advocacy with revenue responsibility
What’s in it for You?
Competitive Base Salary Upto
$130,000!
Joining a Hyper-growth Software Scaleup!
401(k) retirement plan
with matching
Healthcare benefits
- medical insurance, dental insurance and vision plans
Pre-tax saving accounts
Life and Disability Insurance
ShareSave scheme
(ability to purchase company shares on preferential terms)
This is an opportunity to join a scaling enterprise SaaS organisation where Customer Success plays a critical role in revenue growth. You’ll have ownership, autonomy, and the chance to work closely with high-profile clients while progressing your career in a commercially focused Customer Success function. If this is something you see yourself pursuing, get in touch ASAP!
#J-18808-Ljbffr
A high-growth
enterprise SaaS business
is hiring a
Strategic Accounts Manager
to join its expanding Customer Success team. This is a remote role supporting a portfolio of high-value enterprise clients, with a strong focus on
retention, renewal, and revenue expansion .
You’ll manage a small number of strategic accounts, working closely with senior stakeholders to ensure long-term value, increased platform adoption, and continued commercial growth.
The Role:
Own and manage
6–10 enterprise accounts
valued at approximately
$1M ARR each
Managing an average order value of
$200,000
dealing with established financial organisations
Drive
customer retention, renewals, upsell, and cross-sell
opportunities within existing accounts
Act as the primary post-sale relationship owner, following the Sales handover
Deliver a high-touch, bespoke customer experience tailored to each client’s needs
Identify opportunities to
increase spend and expand usage
across the platform
Partner closely with Sales, Product, and Support teams to ensure customer success and commercial outcomes
Maintain a proactive, sales-driven mindset while delivering exceptional customer service
What We’re Looking For:
3+ years’ experience
in Account Management or Customer Success within a SaaS environment
Proven experience working with
enterprise customers
and complex stakeholder groups
Background managing a
smaller number of high-value accounts
with deep, consultative relationships
Experience with
enterprise SaaS deal sizes averaging ~$150,000+
Strong commercial acumen with a clear focus on
renewal and expansion revenue
Articulate, energetic, and confidence whilst engaging senior-level clients and personnel
Comfortable balancing customer advocacy with revenue responsibility
What’s in it for You?
Competitive Base Salary Upto
$130,000!
Joining a Hyper-growth Software Scaleup!
401(k) retirement plan
with matching
Healthcare benefits
- medical insurance, dental insurance and vision plans
Pre-tax saving accounts
Life and Disability Insurance
ShareSave scheme
(ability to purchase company shares on preferential terms)
This is an opportunity to join a scaling enterprise SaaS organisation where Customer Success plays a critical role in revenue growth. You’ll have ownership, autonomy, and the chance to work closely with high-profile clients while progressing your career in a commercially focused Customer Success function. If this is something you see yourself pursuing, get in touch ASAP!
#J-18808-Ljbffr